Team Trainer

3 days ago

Waynesville, NC, United States Fulenwider Enterprises Inc Full time

As a Team Trainer, you will work in a crew position, such as cashier, drive-thru, or other position, but will be responsible for training new employees. You'll be the go-to person during the shift - the first in line to resolve issues and lend a helping hand where needed.

Team Trainers are motivated, team-oriented, friendly, dependable, and strive to provide excellent guest service.

Responsibilities include:

  • Training: Cross-training current employees, leading new product or procedure training, and coaching
  • Oversight: Overseeing team members when the manager is not present
  • Customer satisfaction: Ensuring customer satisfaction.
  • Leadership: Guiding and growing the team.
  • Standards: Working with fellow team members to ensure standards are met and consistent
Other responsibilities include:
  • Pre-shift huddles or meetings
  • Scheduling
  • Food cost and cost controls
  • Productivity reports
  • Functional aisle and dining room set ups
  • Ensuring food safety, quality, and accuracy of orders

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