Field Service Technician
1 week ago
At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader-ensuring that every client gets both technology that works and people who care.
With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don't just solve technology challenges-we create opportunities for success.
Job Summary
Visual Edge IT is seeking a skilled Field Service Technician to join our growing team. This field-based position is responsible for the maintenance, troubleshooting, and repair of office technology-including copiers, printers, and related equipment-while delivering exceptional service to our clients. The role requires both technical expertise and strong customer service skills, ensuring maximum equipment uptime and client satisfaction. A company vehicle is provided, and comprehensive training will set you up for success.
Primary Responsibilities
- Maximize equipment uptime by responding quickly and completing effective, efficient repairs.
- Perform preventive maintenance and ensure proper functioning of copiers, printers, and related devices.
- Diagnose technical issues using customer feedback, electronic data, and observations.
- Maintain a high level of customer satisfaction through clear communication and dependable service.
- Partner with clients, sales teams, and internal staff to meet deadlines and ensure smooth operations.
- Accurately complete service documentation, including parts usage, call closures, and meter readings.
- Provide feedback to improve processes and support continuous improvement efforts.
- Some travel is required.
- 1+ years of industry experience is preferred.
- Mechanical and electrical aptitude with proven troubleshooting skills.
- Prior experience servicing office equipment such as copiers and printers preferred; Xerox, Ricoh, Kyocera, or HP experience a plus.
- Strong customer service and communication skills.
- Knowledge of basic networking and computer systems.
- Ability to lift and carry 50 pounds regularly, and occasionally up to 100 pounds.
- Valid driver's license and insurability (company vehicle eligibility based on driving record).
At Visual Edge IT, we are proud to provide:
Work-Life Balance
We promote a healthy work-life balance for employees by offering competitive pay, PTO, and seven paid holidays per year. We are always reviewing and finding new ways to support our employees' unique needs.
Career Path
We encourage growth from within. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.
Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer Medical, HSA, Dental, Vision, Short term disability, long term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $25k life insurance policy at no cost to our team members.
401K
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee's contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.
Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E-Verify Employment Verification Program.
Pay Range: $20 - $25 per hour
-
Field Service Technician
1 week ago
Canton, OH, United States Kyyba Full timeJob Title: (Field Service Technician)About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and...
-
Field Service Technician
2 weeks ago
Canton, OH, United States Nidec Minster Corporation Full timeCanton, OH, USA | Services | Hourly | Full Time Cleveland Ohio Regional - Field Service Technician Job Summary The Cleveland, Ohio Regional Field Service Technician is responsible for providing on-site technical support, maintenance, repair services and installations for Minster stamping presses and coil line equipment. The technician serves as a key liaison...
-
Field Service Technician
2 weeks ago
Canton, OH, United States Nidec Minster Corporation Full timeCanton, OH, USA | Services | Hourly | Full Time Cleveland Ohio Regional - Field Service Technician Job Summary The Cleveland, Ohio Regional Field Service Technician is responsible for providing on-site technical support, maintenance, repair services and installations for Minster stamping presses and coil line equipment. The technician serves as a key liaison...
-
Field Service Technician
2 weeks ago
Canton, OH, United States Vault Pressure Control Full timeJob Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry. Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems. Essential...
-
Field Service Technician
1 week ago
Canton, OH, United States Vault Pressure Control Full timeJob Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry. Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems. Essential...
-
Field Service Technician
7 days ago
Canton, OH, United States Vault Pressure Control Full timeJob Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry. Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems. Essential...
-
Field Service Technician
19 hours ago
Canton, OH, United States Vault Pressure Control Full timeJob Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry. Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems. Essential...
-
Senior Field Service Tech North Canton
2 weeks ago
North Canton, OH, United States Powell Industries Full timeJob Description Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada....
-
Senior Field Service Tech North Canton
2 weeks ago
North Canton, OH, United States Powell Industries Full timeJob Description Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada....
-
North Canton, OH, United States Powell Industries Full timeJob Description Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end to end safety, quality and performance of Powell equipment across the US and Canada....
