Director of Operations

Job Description:

The Director of Operations will oversee all aspects of the roofing division, including project management, production, team leadership, and operational execution. This role requires strategic planning, execution, and the ability to build and lead high-performing teams while managing resources effectively to deliver projects on time and within budget.

Essential Job Functions:

• Direct and manage production team members, including Project Managers, Superintendents, Foremen, and Laborers. Provide formal evaluations for these team members and mentor them to better enhance their collaboration, communication, and performance.
• Implement operation strategies, policies, and procedures to improve efficiency, profitability, and safety across all roofing projects.

• Oversee production teams to ensure projects meet contractual obligations, budgets, and schedules.

• Manage equipment inventory, maintenance, and allocation.

• Lead weekly production and scheduling meetings.

• Prepare and manage a four-week look-ahead schedule with input from Project Managers and Superintendents.

• Collaborate with the Estimating Department to address bidding logistics and questions.

• Ensure seamless transitions from estimating to production, verifying all handoffs are thorough and accurate.

• Assign personnel to projects and support pre-planning, including the development of project schedules and execution plans.

• Ensure contracts and scopes align with estimates and that all project documentation is prepared and disseminated appropriately.

• Support material buyouts and subcontractor coordination.

• Review and approve RFIs, change orders, and client communications as needed to assist the project teams.

• Conduct site visits to ensure safety, quality, and efficiency are upheld.

• Work with VP of Business Operations to maintain and update accurate project forecasts, control budgets, and WIP reports to ensure we are meeting our profitability goals and reducing waste.
• Collaborate with executive leadership team to align operational goals with company vision and financial goals.

• Drive the resolution of any project issues, including billing, payments, and client negotiations.
• Maintain strong relationships with clients, general contractors, suppliers, and subcontractors to support repeat and referral business.

• Coordinate with the VP of Business Operations and Safety Director to champion a culture of safety and ensure the field is staying compliant with OSHA and company policies.
• Work with the Safety Director to coordinate training, audits, and corrective measures related to safety and quality standards.
• Perform additional duties as assigned or required to meet the evolving needs of the business.

Qualifications:

• Minimum 5+ years of experience in roofing operations, with a proven track record in leadership roles.
• Comprehensive understanding of all commercial roofing systems, materials, and installation methods.

• Strong project management and team leadership skills with a focus in financial acumen, analytical thinking, and operational planning.

• Expertise in managing contracts, budgets, schedules, and safety protocols.

• Proficiency in construction management software and Microsoft Office Suite.
• Comprehensive understanding of plans and specifications.

• Excellent communication and problem-solving skills.
• Ability to travel as needed for site visits and client meetings.
• Bilingual a plus

Compensation and Benefits:

• Competitive base salary with performance-based bonus potential
• Health, dental, and vision insurance
• 401K Plan with company match up to 5%
• Company vehicle or allowance
• Paid time off and seven holidays

Working Environment:

The role is primarily based in an office setting but requires frequent travel to job sites. The Director of Operations must be comfortable working in diverse environments, including outdoor construction sites, to ensure team safety, quality control, and operational efficiency.