Senior ServiceNow Developer

2 weeks ago

Portland, OR, United States Macpower Digital Assets Edge Full time
Selected resource will review dashboard/reports for new items, working on existing tasks, working on any outstanding project work. Weekly meetings, 1:1 with manager, working with co-work on assignments, project meetings.
REQUIRED KEY SKILLS: Experience working with Virtual Agent, Employee Centre /Service Portal, Integrations, specifically AWS integration, PPM administration, ITOM/CMDB, Integrations, SPM/PPM, fix/administer Discovery, Managing multiple workstreams.

Job Summary:
  • Working schedule: 40 h/week; (PST) Open to Non-Local Candidates: Will ship laptop.
  • Provides application software development services.
  • Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs and documents software applications.
  • Analyzes requirements and tests and integrates application components.
  • Ensures that system improvements are successfully implemented.
  • This position will focus entirely on ServiceNow. We currently have ITSM and will shortly have ITBM modules in production.
  • Deliver applications support through development and customization via the ServiceNow ITSM platform.
  • Support out-of-the-box applications including Problem, Change, Incident, Service Portal, Service Catalog, CMDB, and Service Management.
  • Understand and represent ITIL/ITSM processes to other business partners.
Is utilities domain experience required? (Y/N) No, but will be preferred.

Top 3 Must-Have (Hard and/or Soft Skills):
1. ServiceNow Virtual Agent experience
2. AWS experience with integrations to ServiceNow
3. ServiceNow PPM Administration
Top 3 Nice-To-Haves (Hard and/or Soft Skills):
1. ServiceNow Employee Center/Service Portal experience.
2. Integrations experience between ServiceNow and key applications.

Certification Requirements (Any Preferences): ServiceNow Administrator
How many years of experience are you looking for?: 5+
What is your preference when interviewing candidates?: Microsoft Teams

Roles & Responsibilities: Top 3 skills to be successful in this role:
1. Programming/Software Development (PROG):
Sets local or team-based standards for programming tools and techniques, including security guidelines and the selection of appropriate development methods. Advises on application of standards and methods and ensures compliance. Takes technical responsibility for all stages and/or iterations in a software development project, providing method-specific technical advice and guidance to project stakeholders. Assigns work packages, monitors performance and manages change control dynamically to optimize productivity. Provides advice, guidance and assistance to less experienced colleagues as required.
2. Application Support (ASUP):
Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on application security, licensing, upgrades, backups and disaster-recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures.
3. Incident Management (USUP):
Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyzes causes of incidents and informs service owners in order to minimize probability of recurrence and contribute to service improvement. Analyzes metrics and reports on performance of incident-management process.
Minimum Required Skills:
  • Expertise in common web languages (e.g. JavaScript, Angular).
  • Advanced experience with development of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
  • Deep functional and technical knowledge of ServiceNow platform; emphasis on Asset Management, CMDB, Performance Analytics and Change Management modules is a plus.
  • Minimum of two (2) years supporting the implementation, administration, configuration and development of ServiceNow platform.
  • Ability to develop process flow documentation based on input from existing and future customers of request management.
  • Ability to optimize request management business process flows based on existing documentation or information from users.
  • ITIL v3 (or ITIL 4) certification preferred.
  • 2+ years ServiceNow administration in an enterprise environment.

  • Senior ServiceNow Developer III

    2 weeks ago

    Portland, OR, United States CorVel Full time

    The ServiceNow Developer is part of the Enterprise Solutions Team and plays a crucial role in developing, implementing, and maintaining CorVel's ServiceNow platform. The ServiceNow developer collaborates with team members, business partners, and other stakeholders, supporting business processes. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: ...

  • Sr ServiceNow Developer

    2 weeks ago

    Portland, OR, United States Tech Talent Link, Inc Full time

    ***We are unable to work with 3rd-party or corp-to-corp candidates for this position*** ***Must be authorized to work in the US*** Location: Pacific or Mountain time zones (100% remote) Job Description: Our client, a renowned provider of health management and billing technology, is seeking a dynamic Sr. ServiceNow Developer to join our team. As part of the...

  • Senior Engineer III

    7 days ago

    Portland, OR, United States Prodapt Full time

    Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized...

  • Senior Engineer III

    19 hours ago

    Portland, OR, United States Prodapt Full time

    Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized...

  • Senior Engineer III

    2 weeks ago

    Portland, OR, United States Prodapt Full time

    Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized...

  • Regional Operations Specialist

    1 week ago

    Portland, OR, United States Sinceri Senior Living Full time

    Are you a Road Warrior looking to see the country, all while caring for some amazing senior residents? Come and be part of something Amazing and Apply today! Ideal location would be anywhere near a major airport for easy travel. Looking to fill a position in PNW (must have OR license). Purpose The Operations Specialist leads and directs the overall operation...

  • Senior Project Manager

    2 days ago

    Portland, OR, United States Portland Staffing Full time

    Senior Project Manager Land Development Kimley-Horn is seeking a dynamic Senior Project Manager to lead and expand our Land Development practice in Portland, OR! This is an exciting opportunity for a motivated leader to supervise land development design projects, foster client relationships, and drive strategic growth. Key Leadership Responsibilities Lead...

  • Senior Director of Development

    2 weeks ago

    Portland, OR, United States Bell Nunnally and Martin LLP Full time

    About Us The Portland State University (PSU) Foundation raises and manages philanthropic gifts in support of the mission and priorities of the university. As an organization, we've been consistently recognized as one of the best non-profits to work for in Oregon. We're committed to creating a workplace experience rooted in inclusivity, collaboration, and...

  • Senior Software Development Engineer

    1 week ago

    Portland, OR, United States Paramount Commerce Full time

    Join Paramount Commerce, a pioneering fintech company dedicated to transforming payment solutions across Canada. Established in the early 2000s, we have led the way in online purchasing by introducing a direct bank account payment method that enhances security and enriches data management. As we expand our footprint both in Canada and globally, we are...

  • Senior Software Development Engineer

    6 days ago

    Portland, OR, United States Paramount Commerce Full time

    Join Paramount Commerce, a pioneering fintech company dedicated to transforming payment solutions across Canada. Established in the early 2000s, we have led the way in online purchasing by introducing a direct bank account payment method that enhances security and enriches data management. As we expand our footprint both in Canada and globally, we are...