Warehouse Specialist

3 days ago

Ontario, CA, United States Comrise Full time

Bilingual Mandarin Forward Warehouse Specialist

We are seeking detail-oriented Forward Warehouse Specialists to support front-end warehouse operations for last-mile deliveries. This role is responsible for handling pickups, returns, exception packages, and coordinating return shipments to regional distribution hubs (LADC). The ideal candidate is process-driven, reliable, and thrives in a fast-paced warehouse environment.

Responsibilities

  • Handle on-site package flow at the forward warehouse, including pickups, returns, exception shipments, and scanning.
  • Identify and resolve exception packages (missing labels, wrong routing, damaged parcels), ensuring timely escalation and closure.
  • Coordinate return shipments back to the regional hub (LADC), including vehicle/resource scheduling and documentation preparation.
  • Assist with daily operational reporting, issue tracking, and feedback to the warehouse supervisor.
  • Maintain accuracy in inventory movements and system updates (scanning, labeling, documentation).
  • Support dispatch and warehouse activities to ensure on-time departures and efficient workflow.
  • Maintain a clean, organized, and safe work area in accordance with warehouse SOPs.

Qualifications

  • 1+ year of experience in warehouse, logistics, or last-mile delivery operations preferred.
  • Ability to operate scanners and basic warehouse systems (WMS/TMS experience a plus).
  • Strong attention to detail, reliability, and sense of ownership.
  • Good communication skills; able to coordinate cross-functionally with dispatch and regional hubs.
  • Able to lift packages and stand/walk during shifts as needed.
  • Language: English required; Mandarin preferred (must be able to communicate with Mandarin-speaking personnel).

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