Summerwood RX Tech

Responsibilities H-E-B operates over 250 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 3:1 technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions. As an H-E-B Pharmacy Tech in Training, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... a strong team orientation? HEAD FOR BUSINESS... ability to support the integrity of pharmacy practice within our retail environment? PASSION FOR RESULTS... willingness / drive to pitch in at any moment, for any reason?

We are looking for:

• High school diploma or equivalent; 18 years old
• Experience in retail pharmacy (preferred)
• Active State of Texas registration as certified pharmacy technician (CPhT) or as a Pharmacy Tech Trainee

What is the work?

• Pharmacy operations / compliance: receives/processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Role models/provides superior customer service and service standards
• Promotes/embodies 'Greet, Ask & Thank' and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future MTM events
• Assists with Pharmacy operations-related tasks (e.g., out-of-date/dead stock returns)
• Assists Supervisor with dept communications, other functions as needed to meet Pharmacy timelines
• Orders/manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B/DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies/labels prescriptions by 7-point check
• Ensures privacy/confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in/ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization/presentation of pharmacy shelves
• Participates in/supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance
• Performs other duties as assigned

What is your background?

• At least 18 years of age (mandatory)
• High school diploma or equivalent
• 1+ years of retail pharmacy experience (preferred)
• Experience working in a fast-paced environment
• Active State of Texas registration as certified pharmacy technician (CPhT) or as a Pharmacy Tech Trainee
• RxEVO certification
• Successful completion of all required training and certifications (e.g., Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, H-E-B Screener certification and status)

Do you have what it takes to be a fit as an H-E-B Pharmacy Tech in Training?

• Working knowledge of H-E-B Pharmacy SOPs (and how to access them on PartnerNet) and all pharmacy-related tasks
• Advanced communication skills; advanced telephone etiquette
• Computer skills, including MS Office, Windows, and H-E-B related systems/applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high-stress situations
• Ability to work with little direct supervision; self-starter
• Ability to work as part of a team; willingness to cross-train

Can you...

• Function in a fast-paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms/hands in repetitive motion that require hand/finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision
• Complete Tech in Training agreement and registration for next available PTCB or other TSBP-approved Technician certification exam within 12 months of Tech in Training agreement date
• Complete licensing as TSBP Pharm Tech within 18 months of Tech in Training agreement date
• Successfully pass the H-E-B Pharm Tech exam

Printed Name: _____________________________ Date: ______________ Signed Name: ______________________________ PS #: __________________