Associate Specialist, Quality Management System
1 week ago
Overview:
The position reports vendor compliance against established criteria, typically sku, batch, product specifications, procedural compliance, audits (internal and 3rd party). Responsible for training of new Quality personnel. Maintains entry of consistent and accurate information within the Quality Management System software and communicates consistently with Management on the status. Responsible for troubleshooting problems that Quality Specialist may have.
Responsibilities
Responsibilities:
This position is responsible for, but not limited to, the following:
- Responsible for assisting the QMS Compliance Clerk with all matters of the Quality Management System.
- Inspects nonconforming product and reports directly to customer / Quality Operations Manager
- Creates detailed plans for auditing of the Quality Management System and enters those plans accurately into the Quality Management System software.
- Verifies accuracy of all official documentation from all aspects of the operation.
- Maintains the Quality Management System
- Initiates and resolves Customer Complaints, NonConformanceReports (NCR) and Supplier Complaints
- Performs and completes active procedural audits
- Performs and/or assists in training of personnel on all aspects involving Standard Operating Procedures.
- Ensures proper Document Control is maintained in accordance to standards of ISO 9001:2015
- Ensures ISO 9001:2015 Compliance is maintained at the Lawrenceville facility.
- Assists the Quality Operations Manager and other Quality personnel in activities that may include but are not limited to Reworks, additional inspections, Receiving duties, outbound requirements, etc.
- Initiates and completes Change Control via the Quality Management System software
- Assists in resolution to any Corrective And Preventive Action (CAPA) that may exist.
- Tracks and maintains customer complaints to ensure accurate and timely resolution to issues.
- Communicates regularly with customer Quality Assurance worldwide
- Assists in Management Review meetings
- Ensures Supplier Controls are maintained appropriately.
- Monitors and ensures compliance on all measuring equipment used by the facility in accordance to customer contractual requirements.
- Apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business process, increase proficiency and increase efficiency through waste elimination.
- Apply the 5S Lean methodology to sustain a safe, clean and orderly facility.
- Position requires the incumbent's performance to meet and occasionally exceed standards as set by the company for safety, quality, productivity and customer services
Qualifications:
- Must be able to operate scale equipment
- Must be able to use measuring devices
- Must be computer literate
- Must be able to use Warehouse Management Systems (Yantra, SAP, AS400), RF Scanner.
- Ability to read and comprehend basic instructions, to interpret documents such as safety rules, operating and maintenance instructions and procedures
- Ability to write legibly
- Must have good math skills
- Ability to make decisions on customer acceptance based on past experience and fitness for use
- Ability to lead others
- Language skills - English
- Must have attention to detail for continuous mental and visual attention
- Must be a Team Player
- Two to three (2-3) years in warehouse operation or quality measurement experience preferred.
- Action Oriented
- Teamwork - showing a commitment to teamwork and collaboration.
- Respect - extending dignity and respect to all people.
- Integrity - fostering trust and a positive work environment.
- Innovation - bringing creativity to the workplace.
- Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
The hourly wage for this position is $30.63.
Candidates are eligible for the following benefits:
• PTO
• 6 days sick time
• 8 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program
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