Orthodontics Patient Relations Coordinator
1 week ago
- 401(k)
- 401(k) matching
- Free uniforms
- Health insurance
- Paid time off
- Training & development
SPECIFIC DUTIES
- Welcome patients to the office by greeting patients in person and on the telephone and answering inquiries
- Schedule/confirm appointments, ensuring patient satisfaction, provider time, and most effective use of rooms
- Maintain front office area is neat and orderly
- Assists patients with insurance and billing questions or refer to appropriate Billing team
- Complete daily checklist on time and accurately
- Check out patients upon appointment completion
- Schedule for future appointments and inquire about any overdue charges
- Answer any questions patients have
- Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing
- Prepare daily check deposit (if applicable)
- Assist with protocol documentation as needed
- Navigate software without assistance
- Must always represent the practice in a professional, pleasant, and cooperative manner
- Maintain regular attendance and adhere to assigned work schedules and office policies
- Forward thinker and flexible in order to anticipate the needs of the patient and our dental team
- Performs other related duties as necessary or assigned by management
Lead to Full Time position with full benefits.
Compensation: $18.00 - $20.00 per hour
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