Field Service Technician

Job Description

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Field Service Technician

Posting Start Date:

10/7/25

Job Location (Short):

Mesa, Arizona, USA, 85210-6105

Requisition ID:

34232

Onsite or Remote:

Onsite Position

Join Komatsu and Be Part of Something Big

Job Overview

We are looking for a Field Service Technician As a Field Service Technician, you will play a pivotal role in maintaining and servicing vital mining equipment. Your expertise will ensure the operational efficiency and reliability of machinery, which is critical to our clients' success in the mining sector. You will be responsible for troubleshooting and repairing a variety of equipment both at the clients' sites and within our service workshops. Your commitment to quality service delivery and technical proficiency will contribute to our mission of being a trusted partner in mining operations. Join us in delivering exceptional service to our esteemed clientele while working in a supportive and dynamic team environment.

Key Job Responsibilities

• Primary focus on a safe work environment and employing safe work practices on a consistent basis.
• Lay out and perform complex repairs with a high level of accuracy and quality.
• Assess equipment repair needs and develop repair processes.
• Troubleshoot, maintain, and perform minor and major repairs to all assigned equipment.
• Work in a diverse team environment.
• Always work efficiently and productively to maintain a billable rate according to department and company objectives.
• Minimize loss/spoilage of raw or in process materials.
• Lead service crews to ensure that work is done safely, efficiently, and cost effectively to meet SLQDC.
• Any other requirements that may come from the department manager.
• Knowledge with troubleshooting skills in hydraulics, low voltage electrical and mechanical components.
• Ability to interpret and understand complicated drawings, specifications, charts and tables and handbook formulas
• Ability to use all varieties of precision measuring instruments.
• Equivalent to complete accredited apprenticeship in a recognized trade, craft or occupation; or equivalent to a 1 year technical college education, is a plus.
• Over 3 years in similar job experience.
• Flexible work schedule.
  

Qualifications/Requirements

• Lead daily safety meetings.
• Collect and review FLRA cards.
• Conduct shift start /daily line out meetings.
• Periodic inspection of tooling and PPE.
• Work with department supervisor/manager to determine general short-term tasks to be completed.
• Assess crews (headcount and competency levels) to assign specific tasks to service crews for the day.
• Collect timecards at end of shift to ensure that hours are properly coded and e-mailed to Supervisor and payroll.
• Advise department supervisor/manager of any potential concerns (i.e. materials, tooling, labor, quality, EHS, permitting, etc . . .).
• Interact and share customer/vendor feedback as applicable.
• Coach, develop, train junior technicians to improve technical skills.
• Maintain highest level of technical competency for applicable trade (see applicable trade description for further details). Will join service crews to assist in the repair process.
• 2 to 5 years' experience in the maitainenece of mining equipment, ie shovels, drills, loaders would be a plus
• Print understanding so all repairs are completed to OEM specification
• Willing to travel 100% to meet business requirements
• Live in the Valley area
• Clean driving record
  

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $NA. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/

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