Help Desk/NOC Staff Needed
1 week ago
Management Applications, Inc., a leading provider of Managed Services, IT Infrastructure, Network Management, Design and Implementation is seeking high-level IT professionals to fill Help Desk and Network Operations Center Staff positions for a long-term contract based out of Georgetown County, SC (The positions will be in Dulles, VA). Please provide your minimum salary requirements and a resume (2 pages max.) to be considered.
County Environment:
The County IT environment is approximately made up of:
A. 25 County Sites
B. Public Safety and Administration
C. 285 Hosted Desktop Users - Hosted Desktop
D. 17 Multi use computers-Managed Services
E. 83 Computers - Managed Services
F. 120 Public Safety devices - Managed Services
G. 32 servers-Blending of Hosted Desktop and Managed Services
- Private Cloud hosted desktop solution
- Microsoft Office Version Standardization
- Standard, Professional and additional individual Office Applications
- New World Systems Met Application
- Email Server (Outlook Exchange)
- Patriot Systems Software (Collect Pro, Assess Pro)
- Support: Fire Systems, ESRI GIS, AutoCad Civil 3D, Network Print Server
- Provisioning of the County's IBM A/S 400 (15) Courts Applications (Local CJIS)
- Support of network (Switches, routers, firewalls, access points, etc...)
- Support of existing workstations
- Security (Understand and provide IT best practices recommendations)
- Email (configuration and support of server, desktop and mobile devices)
- Full backup and Disaster Recovery services on Private Cloud Hosted Desktop
- Support of existing Data Backup used for premise based systems
- Provide Help Desk services and provide incident response levels and escalation processes (current Help Desk utilizes JitBit)
- Support of existing VOIP phone system and voice mail
- Experience in a City, County, Municipal Government setting a plus.
- Microsoft Certifications
- Cisco Certifications
- VMWare Certifications
- Please include any other current IT Certifications in your resume
Job Application Instructions:
To be considered for these positions please submit a clear and concise resume (2 pages maximum) as well as your minimum salary requirements. Job applications without both a resume and minimum salary requirements will not be considered.
Compensation:
Compensation will be commensurate with experience.
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