Retail Sales Associate, Team Leader

1 day ago

Long Beach, CA, United States DXL Full time

Join DXL Group, the largest specialty retailer of men's Big + Tall apparel, as a Retail Sales Associate, Team Leader. We are dedicated to cultivating lasting relationships with our guests by delivering an unmatched shopping experience.

WHAT SETS US APART?

  • We prioritize the growth and development of our employees, providing ample opportunities for internal promotion.
  • Our stores are located in free-standing locations and close promptly at 7 PM
  • All team members qualify for quarterly bonuses.

WHAT DOES THE ROLE ENTAIL?
We seek a driven and results-focused Retail Sales Associate, Team Leader who is enthusiastic about customer service and mentoring fellow team members to excel in a dynamic environment. Key responsibilities include:

  • Ensuring every guest feels welcomed by engaging them in meaningful conversations to understand their needs, preferences, and lifestyles.
  • Acting as a knowledgeable resource on our extensive range of apparel, including private labels, name brands, and tailored clothing.
  • Contributing to a high-performing, customer-centric sales team by providing ongoing coaching and training in sales techniques, behaviors, and operational protocols.

ARE YOU THE ONE WE'RE LOOKING FOR?
To thrive in this role, you should possess:

  • A high school diploma or equivalent (a college/university degree is a plus but not required).
  • Exceptional customer service skills, with experience in resolving problems and complaints effectively.
  • The ability to lift up to 10 lbs. and move items weighing up to 50 lbs.

The anticipated pay range for this position is between $18.87 per hour and $20.24 per hour. This is based on a base hourly wage from $10.30 to $14.00, with commissions ranging from 1.5% to 6% based on personal sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for quarterly bonuses based on overall store performance.

APPLY NOW AND FIND OUT WHY DXL IS THE RIGHT FIT FOR YOU

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, citizenship status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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