Retail Sales Associate | Wynwood Walls

1 week ago

Miami, FL, United States Goldman Properties Full time

Job Type

Full-time

Description

The Wynwood Walls, one of the top cultural attractions in the Wynwood Arts District, is looking for a passionate and customer-focused Full-Time Retail Sales Associate to join our team at the official Wynwood Walls Shop.

As a Retail Sales Associate, you'll play a key role in creating a memorable guest experience.

We're looking for someone who is enthusiastic, dependable, and excited to be part of a vibrant, creative environment.

Be Part of Our Story

We Offer:

• Competitive pay

• Dining Discounts

• Life, medical, vision, and dental health insurance after 90 days & more

• Personal Time Off Benefits

• OnDemand Payroll Feature

Compensation:

$16.00 / hour, plus (2%) sales commission on all sales

Wynwood Walls Retail Ambassador Essential Functions:

  • Provide exceptional customer service by answering guest questions and offering assistance and information.
  • Handle incoming phone calls in a courteous and professional manner.
  • Maintain a clean, organized, and professional work environment.
  • Ensure all keys are securely stored and managed.
  • Keep the vendor directory current and accurate.
  • Generate and analyze weekly inventory reports.
  • Prepare retail product purchase orders for management review.
  • Assist in preparing orders for shop supplies, packaging, and customer materials.
  • Manage high guest traffic volumes and handle challenging situations or individuals with professionalism.
  • Prioritize and meet multiple business demands and deadlines effectively.
  • Adapt to schedule changes and provide shift coverage on short notice when needed.
  • Propose new product ideas and suggestions for consideration.
  • Update information and transactions in company systems (e.g., posting charges).
  • Manage emails and submit weekly recaps that address overstock, low stock, or other inventory issues.
  • Perform additional duties as assigned by the supervisor, including cross-training in other areas.
  • Follow all assigned checklists and complete tasks within the designated timelines.
  • Process payments including personal and traveler's checks.
  • Communicate effectively between shifts, including reading and contributing to daily logs.
  • Run and complete required reports (e.g., high balance, cash basis).
  • Understand and follow all emergency procedures and safety protocols.
  • Immediately report any unsafe conditions or hazards.
  • Attend all mandatory meetings and training sessions.
Requirements
  • 1-2 years previous relevant experience.
  • Knowledge of art, Wynwood Walls and featured artists preferred.
  • Detail oriented and excellent project management and organizational skills.
  • Superior written and oral communication skills, customer service and phone etiquette.
  • Ability to multitask with minimal supervision in a fast paced environment.
  • Ability to work flexible shifts, including weekends and holidays.

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