Resort Front Desk Agent

2 weeks ago

Jacksonville, FL, United States Loews Hotels Full time

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.
  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
  • We invest in training and development opportunities for all team members.
  • We promote social responsibility by being a good neighbor in the community.
  • We care for you, just as we care for others.
Qualifications:
  • Previous Front Desk Experience preferred
  • Minimum of one year guest service experience in hotel hospitality preferred
  • Fluent English communication required
  • Excellent customer service skills required
  • Basic computer skills required; Opera experience preferred
  • Ability to stand and walk for long periods of time required
  • Requires full availability including days, nights, weekends and holidays
  • High School Diploma or equivalent
Responsibilities:
  • Ability to stand for an eight-hour shift.
  • Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
  • Obtains necessary credit and payment information from guests.
  • Other duties as assigned.

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