Retail Associate

2 weeks ago

Vestavia Hills, AL, United States Vapor Thrift Store Full time

Position Reports to: Retail Assistant Store Manager

Position Description:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

Capability Requirements: The individual must...

  1. Love our Lord and commit to our mission...
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values...
  • Urgent Pursuit
  • Sacrificial Service
  • Intentional Development
  • Clear Communication
  • Complete Alignment
  • Excellent Execution

3. Be organized and have good attention to detail

4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times

5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately

Time Requirements:

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.
  1. Excellent Customer Service
  • Greet every customer and treat them with respect, optimism and joy at all times
  • Answer any and all questions for customers
  • Assist with any customer needs
  • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
  • Share the vision and mission of Vapor Ministries with customers


  1. Cashier Duties
  • Efficiently assist customers with checkout processes
  • Operate the VTS point-of-sale system for checkout
  • Efficiently and securely handle cash and credit transactions


  1. Opening/Closing
  • If scheduled to open or close, perform and complete the opening/closing checklist procedures


  1. Housekeeping
  • Ensure a properly organized and clean workspace and retail floor
  • Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience


  1. Merchandising & Stocking
  • Stock shelves and racks as needed when not assisting customers
  • Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers


Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.

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