Payment Processing Specialist

1 week ago

Madison, WI, United States Sharecare Full time

Job Description:

At Sharecare, we believe in unifying health management in one accessible platform. Our mission is to empower individuals and organizations throughout their health journeys with our innovative digital health solutions. We focus on enhancing well-being through positive behavior change while making high-quality care affordable and accessible. Join us and be a part of a team that supports every individual's unique health needs.

Job Summary:

As a Payment Processing Specialist, you will play a crucial role in ensuring the accurate application and daily balancing of customer payments, whether they arrive via mail, bank lockbox, or electronic transfer.

Key Responsibilities:

  • Process and apply payments from various sources to the appropriate customer accounts, following specific application instructions.
  • Conduct reconciliations and research for payments that lack clear application instructions.
  • Prepare and balance daily bank deposits, ensuring accuracy and promptly addressing any discrepancies.
  • Professionalize communication in response to inquiries from both internal and external stakeholders.
  • Ensure compliance with deadlines for monthly closing duties.
  • Contribute to the enhancement of documentation for policies and procedures related to your responsibilities.

Qualifications:

  • 1-2 years of experience in clerical roles involving monetary transactions.
  • High school diploma or GED is required; an Associate degree in a business-related field is preferred.
  • Strong verbal and written communication abilities.
  • Intermediate proficiency in MS Outlook, Word, and Excel.
  • Self-motivated and adaptable to a dynamic work environment.
  • Proven teamwork skills and capability to work with various management levels.
  • Exceptional organizational skills with the ability to handle multiple priorities effectively.

Sharecare is an Equal Opportunity Employer and complies with E-Verify. We welcome applications from all qualified individuals regardless of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, or other protected status under applicable law.

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