Client Solutions Manager

Summary:

The Client Solutions Manager for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and can thrive in a dynamic, team-focused environment delivering against business goals.

Required Skills:

Client Solutions Manager Responsibilities:

1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners

2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)

3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies

4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth

5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders

6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations

7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments

9. Oversee account operations (e.g. troubleshooting issues, account set up, etc.)

10. Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams

11. Travel as needed

Minimum Qualifications:

Minimum Qualifications:

12. Advanced experience structuring and manipulating raw data into datasets for analysis

13. Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights

14. Demonstrated track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases

15. Demonstrated track record in leveraging data to develop broader prototyping solutions for the entire team

16. Demonstrated track record driving a book of business, increasing revenue and business performance

17. Experience delivering insights to both technical and non-technical audiences

18. Experience working with cross-functional teams

19. Experience influencing C-level executives and clients

20. Experience navigating ambiguity with agility to effectively lead complex and changing priorities

21. Proven understanding of the technology landscape

22. 8+ years of experience with online advertising/online media

23. Bachelor Degree

Preferred Qualifications:

Preferred Qualifications:

24. Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS

25. Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet)

26. Experience with business case modeling and market/opportunity sizing

27. Experience with Meta's full suite of advertising solutions

28. Experience working cross-functionally with Product teams to improve products features and functionalities

Public Compensation:

$107,000/year to $171,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.