Business Process Optimization Analyst
5 days ago
Sanova's PMO is growing The Business Process Optimization Analyst will support enterprise-wide transformation initiatives and will be instrumental in breaking down functional silos and enabling cohesive, technology-driven process transformation.
Sarnova is the leading national specialty distributor of health care products in Emergency Medical Services (EMS) and Respiratory Markets and is the industry leader in Revenue Cycle Management within Emergency Medical Services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management. When you join Sarnova, you're backed by the strength of a high growth, billion-dollar plus enterprise committed to innovation, service, and improving patient outcomes. You can build your career with confidence, knowing you're supported by a financially strong, mission-driven organization that's here for the long haul.
Position is Dublin, OH office based M-Th, Remote Fridays
Responsibilities
Summary:
The Business Process Optimization Analyst will support enterprise-wide transformation initiatives. Each analyst will focus on one of two critical workstreams: Order to Cash (O2C) or Procure to Pay (P2P). They will serve as business process owners, driving end-to-end (E2E) process improvements that span across organizational boundaries.
Organizational Impact:
This role is instrumental in breaking down functional silos and enabling cohesive, technology-driven process transformation. By owning and optimizing core business processes, the analyst helps improve operational efficiency, data integrity, and cross-functional collaboration. Their work directly supports strategic goals by enhancing scalability, compliance, and customer experience across the enterprise.
Essential Duties and Responsibilities:
- Support the development and execution of end to end (E2E) process roadmaps for either O2C (Order to Cash) or P2P (Procure to Pay)
- Create and maintain a process vision aligned with organizational goals
- Develop and implement process standards across functional and organizational boundaries
- Manage process-related policies and monitor compliance across departments
- Identify, prioritize, and support process improvement projects and investments
- Define and manage process master data to ensure consistency and accuracy
- Provide governance and prioritization for application patches and enhancements
- Oversee test execution strategies to validate process and system changes
- Collaborate across departments to identify and resolve process inefficiencies and upstream/downstream challenges
- Contribute to automation and digital enablement initiatives
- Participate in process councils and execution teams to ensure cross-functional alignment
- Monitor and report on performance metrics, compliance, and improvement outcomes
- Support change management and stakeholder engagement across the organization
- Education: Bachelor's degree in Business, Finance, Supply Chain, Information Systems, or related field
- 2-3 years of experience in business process analysis, operations, or transformation
- Exposure to Order to Cash or Procure to Pay processes preferred
- Familiarity with automation technologies, process mapping tools, or ERP systems
- Strong analytical, problem-solving, and communication skills
- Ability to work across functional boundaries and influence without direct authority
- Comfortable in a fast-paced, evolving environment focused on continuous improvement
- Experience with RACI frameworks and process governance models preferred
- Understanding of E2E process ownership and its impact on organizational performance preferred
- Prior involvement in technology-enabled transformation projects (AI, RPA, workflow automation) preferred
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
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