Mailroom & Administrative Support Specialist
6 days ago
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay Rate: $18-$22/hour (DOE)
A busy and mission-driven mental health clinic in Washington, DC is seeking a dependable, detail-oriented professional to provide temporary Mailroom and Administrative Operations support. This essential role supports the clinic's day-to-day operations by ensuring timely mail processing, responsive service ticket management, and efficient administrative assistance.
The ideal candidate is organized, proactive, and thrives in a fast-paced healthcare environment, while maintaining strict adherence to procedures and confidentiality standards.
Key Responsibilities
- Coordinate all incoming and outgoing mail, including shipping, receiving, and inventory of supplies
- Operate and maintain postage machines and mailroom equipment
- Monitor, respond to, and resolve internal service tickets using OfficeSpace or a similar work-order system
- Provide administrative support for Facilities Operations projects and service requests
- Draft, respond to, and manage professional emails and internal communications
- Send and receive documents via electronic fax systems
- Answer and appropriately route calls using the Smartcare phone system (training provided)
- Follow established clinic protocols, procedures, and compliance standards
- Proficiency in Microsoft Outlook (email, scheduling, and inbox management)
- Prior mailroom experience, including shipping/receiving and supply tracking
- Experience with OfficeSpace or comparable ticketing/work-order platforms
- Strong written communication skills and professional email etiquette
- Familiarity with digital fax systems
- Highly organized, reliable, and detail-oriented
- Willingness and ability to learn clinic-specific systems, including Smartcare
- Adaptable and responsive to changing priorities
- Excellent attendance and punctuality are imperative
- Ability to work onsite Monday-Friday, 8:00 AM-5:00 PM
This temporary position offers a valuable opportunity to support a high-impact team dedicated to delivering essential community mental health services.
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