Driver Ops Specialist

1 day ago

East Hanover Twp, PA, United States QUALITY DISTRIBUTION, INC. Full time

Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.

The Driver Operations Specialist is a critical member of the Quality Carrier's team. This position is responsible for the relationship with an assigned group of drivers and IC to ensure the driver experience is a positive one and making any driver terminal recommendations to the Terminal Manager. Also, the Driver Manager is directly responsible for determining the level of driver and tractor capacity available for dispatch on a daily basis, impacting revenue generation and asset utility.

Essential Functions:

  • Works with an assigned group of drivers and IC's on a daily basis to ensure maximum utility of their hours and that each driver's earnings are maximized while maintaining the desired standard of living for each individual driver
  • Work with the Maintenance facility on a daily basis to ensure all drivers and tractors are in a high level of repair and in full compliance with all federal, state, and local regulations as well as all QC compliance standards
  • Maintain a driver calendar to be used but the planner of all drivers requested time off and other compliance-related time the driver is not available to work.
  • Ensure drivers hours of service are properly updated in the TMW system and make any needed authorized updates
  • Counsel drivers and IC's on safety, compliance, and service issues as needed to include written documentation of any and all such counseling.
  • Ensure all monthly Luma training is completed and work with drivers and safety to assign other need refreshers as driver performance dictates
  • Work with all ICs to help them make good business decisions in accepting freight and ensuring they are prepared for all repair costs that will ultimately occur
  • Work with the DA daily to ensure all priorities are being met
  • Work with Terminal Manager to develop needed disciplinary actions consistent with the QC Disciplinary Action SOPs and maximize the personal growth of all drivers and ICs
Skill/Knowledge Requirements:
  • Good communication skills and ability to deal with people
  • High School Diploma or equivalent; 2-year business degree preferred
  • 2-3 years of bulk transportation industry experience.
  • Knowledge of DOT requirements
  • Experience with safety procedures
  • Working knowledge of Word & Excel


Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. After hours on-call availability required.

Salary: $60,000 annually, plus a comprehensive benefits package including health, dental, vision, 401(k), paid time off, and more.

We offer competitive wages and employee benefits (Flexible spending accounts, generous Paid Time Off/Holiday Schedule, Medical, Dental, and Vision plans).

Quality Carriers Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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