Referral Representative

1 week ago


Downey, CA, United States PIH Health Full time
Job Description

The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of pending authorizations in order to facilitate treatment for patients. Functions as Scheck-Out Receptionist as well as provides back up support to the front office. The Representative works under general supervision to perform various front office cuties in the medical office setting to ensure efficient operations, as well as prepare/complete various charge documents prior to forwarding to Business Services; maintains positive relationships with patients, family members, visitors, and employees.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

  • Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute.
  • Knowledge of computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems).
  • Demonstrates excellent telephone management skills.
  • Superb organizational & prioritization skills.
  • Ability to meet crucial time parameters as it relates to patient care.
  • Ability to independently identify and solve problems.
  • Detail oriented.
  • Excellent customer and interpersonal skills; strong liaison skills.
  • Demonstrates strong compassion for the specific patient population.
Required Experience

Required:
  • High school diploma or equivalent (GED)
  • At least 2 years of experience in a office or hospital setting
  • Previous experience with ICD-9 & CPT coding systems
  • Knowledge of medical terminology
Preferred:
  • Thorough knowledge of frequently ordered diagnostic tests.


  • Downey, CA, United States PIH Health Full time

    This is a temporary position for approximately six (6) months. The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of...


  • Downey, CA, United States PIH Health Full time

    This is a temporary position for approximately six (6) months. The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of...


  • Downey, CA, United States PIH Health Full time

    This is a temporary position for approximately six (6) months. The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of...


  • Downey, CA, United States PIH Health Full time

    Job Description This is a temporary position for approximately six (6) months. The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about...

  • Physical Therapist

    1 week ago


    Downey, CA, United States Savant Senior Living Full time

    POSITION SUMMARY The physical therapist contracted or employed through the Organization is responsible for providing physical therapy services and for adherence to all conditions outlined in the Personnel Services Agreement. ESSENTIAL DUTIES AND RESPONSIBILITIES In addition to all components of the above position summary the following “Essential Duties and...


  • Downey, CA, United States Alignment Healthcare Full time

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the...


  • Downey, CA, United States Alignment Healthcare USA, LLC Full time

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the...


  • Downey, CA, United States Alignment Healthcare Full time

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the...


  • Downey, CA, United States Alignment Healthcare USA, LLC Full time

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the...

  • Social Worker

    11 hours ago


    Downey, CA, United States Savant Senior Living Full time

    POSITION SUMMARY The social worker is the member of the interdisciplinary team whose primary function is to provide diagnostic assessments of the psychosocial and economic needs of the patient/family unit define social service goals for alleviating these needs and help provide both the counseling and casework needed to meet these goals. ESSENTIAL DUTIES AND...