Software Engineer
2 days ago
Our client, a leader in contact center solutions, is seeking a passionate and skilled Software Engineer (Pennington) to join their innovative team. As a Software Engineer (Pennington), you will be part of the Technology Development Department supporting the IVR and contact center solutions team. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and a collaborative spirit, which will align successfully in the organization.
Job Title: Software Engineer
Location: Pennington, NJ 08534 (Hybrid-3 days onsite per week)
Position type: 12+ months with high possibility of extension/Conversion
What's the Job?
- Develop and maintain complex IVR solutions using Genesys and Nuance technologies.
- Collaborate with cross-functional teams to deliver high-quality contact center applications.
- Test and support IVR applications in a cloud environment to ensure optimal performance.
- Design systems aligned with business goals, ensuring scalability and reliability.
- Implement best practices in coding, testing, and deployment to achieve technology excellence.
- 5+ years of hands-on software development experience in IVR or full-stack programming.
- Experience with Speech-enabled IVR development using Genesys or Nuance frameworks is a plus.
- Proficiency in Java and JavaScript, with experience using Eclipse SDK.
- Familiarity with deploying contact center solutions in cloud environments.
- Ability to work in a hybrid schedule with a minimum of 3 days onsite per week.
- Opportunity to work on cutting-edge contact center solutions with talented professionals.
- Engagement in a dynamic and inclusive work environment that values diversity.
- Chance to develop your skills in cloud deployment and IVR technologies.
- Supportive team culture focused on innovation and continuous improvement.
- Work in a location that fosters growth and professional development.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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