Automotive Diesel Technician

1 week ago

Auburn, MA, United States IRA Ford Auburn Full time

We are seeking a Ford Certified Diesel Service Technician to join our team. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.

By working at Ira Ford Auburn, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ira Ford Family where we value service to each other and the world as much as to our customers

Benefits:

  • Market leading pay based on experience - plus bonuses

  • Great work environment with the latest equipment

  • Health, Medical, Dental and Vision

  • Life and Disability plans

  • 401K Plan

  • Employee stock purchase plan

  • Paid time off and vacation

  • Growth opportunities

  • Structured, self-paced training opportunity leading to manufacturer and Group 1 recognition

  • Annual company recognition program - Pinnacle Awards 

  • Flat Rate Hourly role

  • Employee vehicle purchase plans

  • Long term job security

  • Flexible Work Schedule

Responsibilities

  • Provide technical service to vehicles and equipment

  • Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

  • Follow checklists ensuring all critical parts are examined

  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

  • Test-drive vehicles to ensure that they run smoothly

  • Tag all warranty parts and returns to warranty clerk

  • Attend training classes and keep tabs on factory technical bulletins

  • Develop and maintain positive relationships with customers to increase overall customer happiness

  • Properly complete the service and/or repairs assigned by supervisor

  • Complete all work according to the applicable safety requirements and published procedures

  • Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

  • Maintain your designated workspace in an organized and clean manner

  • Ensure guest vehicles are returned as clean as they were prior to being serviced

  • Show the utmost courtesy to all guests, visitors, and dealership personnel

  • Make every effort to achieve the production objectives set by management

  • Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

  • Any other duties as outlined by the Service Supervisor and or management

Qualifications

  • Previous experience in a Ford dealership is a plus

  • Ability to achieve targeted goals

  • Strong desire to provide an exceptional client experience

  • Love and passion for the automotive industry

  • Communication and basic computer skills

  • At least 2 year of Diesel experience

  • High school diploma or equivalent required

  • CDL certification preferred

  • Teammate with a strong sense of dedication to the customer and service team

  • Self-motivated and professional

  • Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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