Operations Manager
4 days ago
About the Job:
KMG Hotels, one of the Midwest's fastest-growing owners/operators of premium select-service hotels is recruiting for the Operations Manager position at the Holiday Inn Overland Park Convention Center. The hotel recently went through a full renovation and is located in a vibrant area of Overland Park near the Convention Center, shopping, and restaurants.
Excellent compensation, quarterly bonus plan, health insurance, IHG Travel Discount.
Are you ready for your next adventure? Come be a part of our team
Must have prior Hotel Management experience. Prior IHG experience is highly desirable, but not required.
Job Summary: Operations Manager:We are seeking a dynamic and highly personable Operations Manager to create memorable guest experiences. This role is responsible for the oversight and coordination of the Front Office, Restaurant, and Bar, with occasional assistance provided to the Housekeeping department. The ideal candidate will possess excellent communication skills and a proven ability to build strong relationships with all guests and staff. A critical component of this position is the proactive identification of short, medium, and long-term operational issues and working directly with the General Manager to formulate sustainable solutions.
OPERATIONS MANAGER DUTIES AND RESPONSIBILITIES:
- Fully responsible for all aspects of all departments.
- Support and work with all Head of Departments in all aspects of running this hotel.
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
- Conduct regular operations team meetings daily / weekly to discuss routine operational matters.
- Ensure SOP implementation in all departments and check the same during routine operational checks.
- Monitor the purchase requisitions of each department, the accounts receivable and the accounts payable
- Inspecting all departments for SOP implementation.
- Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
- Assessing and reviewing customer satisfaction and service recovery process.
- Identifying staff learning needs and assisting with development.
- Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
- Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
- Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
- Any other duties assigned.
Working with colleagues to share skills, knowledge, resources, and networks. Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation. Strong desire to be a part of a growing team that is consistently striving to improve.
- To be successful in this role, you need strong verbal and written communication skills.
- Must have hotel experience, Marriott and Lightspeed experience strongly preferred.
- Self Directed and Motivated.
- Applicants must be available to work evenings, weekends, and holidays.
AboutKMG Hotels
KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the "right way" takes precedence over doing it the "easy way." We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders-namely our guests, associates and owners.
-
Construction Operations Manager
17 hours ago
Overland Park, KS, United States SERVPRO Full timeResponsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources About the Role The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the...
-
Construction Operations Manager
13 hours ago
Overland Park, KS, United States SERVPRO Full timeResponsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources About the Role The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the...
-
Pharmacy Operations Manager
4 days ago
Overland Park, KS, United States Walgreens Full timeJob Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Pharmacy Operations Manager
18 hours ago
Overland Park, KS, United States Walgreens Full timeJob Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Pharmacy Operations Manager
13 hours ago
Overland Park, KS, United States Walgreens Full timeJob Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Pharmacy Operations Manager
2 days ago
Overland Park, KS, United States Walgreens Full timeJob Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and...
-
Operations & Maintenance Project Manager
2 weeks ago
Overland Park, KS, United States Black & Veatch Full timeThe O&M Project Manager oversees a portfolio of Operations and Maintenance services projects in the power generation, storage, transmission and distribution space, ensuring all contractual services are delivered safely, on time, on budget, and with s Project Manager, Operations, Maintenance, Manager, Project Management, Client Relations, Business Services
-
Operations & Maintenance Project Manager
2 weeks ago
Overland Park, KS, United States Black & Veatch Full timeThe O&M Project Manager oversees a portfolio of Operations and Maintenance services projects in the power generation, storage, transmission and distribution space, ensuring all contractual services are delivered safely, on time, on budget, and with s Project Manager, Operations, Maintenance, Manager, Project Management, Client Relations, Business Services
-
Operations & Maintenance Project Manager
2 weeks ago
Overland Park, KS, United States Black & Veatch Full timeThe O&M Project Manager oversees a portfolio of Operations and Maintenance services projects in the power generation, storage, transmission and distribution space, ensuring all contractual services are delivered safely, on time, on budget, and with s Project Manager, Operations, Maintenance, Manager, Project Management, Client Relations, Business Services
-
Operations & Maintenance Project Manager
2 weeks ago
Overland Park, KS, United States Black & Veatch Full timeThe O&M Project Manager oversees a portfolio of Operations and Maintenance services projects in the power generation, storage, transmission and distribution space, ensuring all contractual services are delivered safely, on time, on budget, and with s Project Manager, Operations, Maintenance, Manager, Project Management, Client Relations, Business Services
