Drayage Management Coordinator @ Ridgefield Park, NJ
2 weeks ago
Contract Period: 1 Year
Location: Ridgefield Park, NJ Onsite
Work Hours: 08:30 AM - 5:30 PM (Subject to change)
Level: Staff or Senior Staff
Job Responsibilities:
- Monitor and manage the drayage process for shipment movement, including receiving arrival notices, ISF information, creating and sending delivery/work orders, and coordinating empty container returns.
- Maintain and strengthen relationships with selected drayage carriers, ensuring effective communication and urgent response in emergencies.
- Identify and secure backup drayage carriers when additional capacity is needed.
- Coordinate and share daily container delivery schedules with drayage carriers.
- Track, analyze, and manage logistics service providers (LSPs), including drayage carriers, rail companies, and rail terminals.
- Drive improvements in customer service goals, including on-time delivery, lead times, and responsiveness to RFQs.
- Identify and implement pre-pull yard solutions as necessary.
- Report and analyze key performance indicators (KPIs) for drayage deliveries on a monthly basis.
- Monitor delivery status and communicate updates with customers.
- Document corrective actions and improvement plans, ensuring effectiveness.
- Prepare ad-hoc reports as needed.
- Perform other job-related duties as assigned.
- Bachelor's degree preferred or equivalent GED.
- Strong understanding of international transportation, particularly ocean shipping and freight forwarding.
- Excellent project and people management skills.
- Experience in developing transportation plans optimizing loading rates, transport time, and logistics costs.
- Ability to manage tasks within defined time, budget, and business objectives.
- Data-driven mindset with strong analytical and problem-solving skills.
- Strong cross-functional teamwork, collaboration, and interpersonal skills.
- Excellent written and verbal communication abilities.
- Advanced proficiency in Microsoft Office Suite and other logistics applications.
- Strong prioritization skills, with the ability to address urgent issues while managing ongoing tasks.
- Willingness to travel up to 20% domestically and internationally.
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