Technical Specialist II

2 weeks ago

Beachwood, OH, United States Tremco Full time

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

GENERAL PURPOSE OF THE JOB: This role provides comprehensive technical support by testing, documenting, and troubleshooting products, delivering training and jobsite evaluations, and collaborating with colleagues, customers, and industry partners to ensure proper application, performance, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide accurate, timely product application, qualification, and troubleshooting support for colleagues and external partners.
  • Assist with on-site product application, training, and substrate reviews.
  • Support creation and maintenance of technical documentation, training programs, marketing collateral, and testing/validation reports.
  • Collect and analyze laboratory data for product- or project-specific testing.
  • Perform in-field and in-house lab testing for chemical compatibility, adhesion, new applications, product development, and competitor analysis.
  • Conduct job site evaluations with customers and sales reps to recommend proper products and installation methods.
  • Draft technical communications including installation instructions, job qualification parameters, and competitive product comparisons.
  • Provide timely answers to product usage, specification, repair, environmental, and jobsite problem inquiries.
  • Ensure proper product performance through correct application and jobsite qualification techniques.
  • Deliver clear technical support and recommendations to stakeholders, leveraging knowledge of Tremco's product portfolio.
  • Actively participate in industry organizations to stay informed on trends and standards
  • Develop and prepare precise technical drawings and documentation
  • Identify, address, and escalate product performance issues as appropriate
  • Support laboratory functions and adjacencies (ex. ASTM, waste management, ISO, Procurement, etc.)
  • Perform all other duties as assigned

EDUCATION REQUIREMENT: Bachelor's degree or High school diploma + 4 years' experience in the same or similar role in lieu of degree is acceptable.

EXPERIENCE REQUIREMENT: 2+ years' related experience.

PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.

BENEFITS AND COMPENSATION:

The hourly rate/salary range for applicants in this position generally ranges between $66,434 and $83,044. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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