Customer Service Assistant
7 days ago
Job Description
Job Description
We are seeking a Customer Service Assistant to join our dynamic team. The ideal candidate will play a key role in ensuring client satisfaction by providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a proactive attitude toward assisting customers and supporting company operations.
Responsibilities
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Respond to customer inquiries via phone and email with professionalism and efficiency.
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Provide accurate information about products, services, and company policies.
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Resolve issues promptly while maintaining a customer-first approach.
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Assist with processing orders, managing accounts, and updating records.
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Collaborate with internal teams to ensure seamless service delivery.
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Maintain a positive, professional image of the company at all times.
Qualifications:
Qualifications
Qualifications
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High school diploma or equivalent; Bachelor’s degree preferred.
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1–2 years of experience in customer service or a related role.
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Strong verbal and written communication skills.
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Ability to multitask, prioritize, and manage time effectively.
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Proficiency in Microsoft Office Suite and basic CRM systems.
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A proactive, detail-oriented, and team-driven mindset.
Additional Information
Benefits
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Competitive salary: $55,000 – $60,000 annually.
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Professional development and growth opportunities.
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Supportive, team-oriented work environment.
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Comprehensive training to enhance skills and career development.
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Full-time position with long-term career potential.
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