Premium Suites Runner | Part-Time | Rio Rancho Events Center
1 week ago
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under the direction of the suites manager suites supervisors, this associate is charged with the accurate and timely delivery of all orders and providing support to suites and the team of front-line service associates.
The associate must be available to work majority to all of the events taking place.
This role pays an hourly rate of $15, plus tips.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Works collaboratively to ensure the overall successful operation of the department
- Takes direction from the suites manager or suites supervisor for game day responsibilities
- Participates in the pre-event huddles
- Supports a hospitable environment by greeting guests throughout the stadium
- Verifies and transports hot boxes and speed racks from/to the kitchen and pantry
- Distributes food/beverage and other service products from the pantry or kitchen to correct locations
- Provides quick and attentive follow up for any delivery errors
- Assists with keeping the pantry inventory in order
- Assists with keeping the pantry clean throughout the day
- Retrieves service ware from suites for return to the kitchen throughout the day as directed
- Completes opening and closing side work as assigned
- Assists with the breakdown of assigned locations at the end of the event
- Thoroughly cleans and assists with the breakdown of the pantry at the end of the day
- Checks out with the pantry supervisor and/or lead runner at the end of the day
- Performs other duties as assigned
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
• Ability to work as part of a team with all associates, management, and stadium departments
• Excellent guest service skills, ability to adhere to Service Standards
• Ability to complete all required training sessions
• Ability to work accurately, courteously, and with a sense of urgency in a high pressure environment
• Ability to follow job procedures and supervisor instructions
PHYSICAL REQUIREMENTS
• Ability to lift and carry up to 35 pounds; ability to pull/push up to 100 pounds
• Ability to frequently walk long distances while pulling/pushing a cart, hot box, or speed rack
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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