Site Supervisor

Allied Universal is hiring a Security Site Supervisor to lead daily security operations at a client location. This position focuses on leadership, organization, and accountability, ensuring the site operates smoothly while delivering consistent, high-quality service to the client. Think of this role like a team lead on the flooryou guide officers, handle issues as they come up, and make sure expectations are met every day.

Why This Role Matters:

• Keeps security operations professional, organized, and reliable
• Provides structure and leadership for on-site security officers
• Ensures client needs are met consistently and efficiently
• Offers stable weekday hours with long-term career growth potential

Schedule & Employment Details:

• Employment Type: Full Time
• Shift: Morning
• Hours: 7:00 AM 3:00 PM
• Workdays: Monday Friday
• Telecommute: No

Pay & Category:

• Hourly Rate: $26.50 per hour
• Category: Security Supervisor

Responsibilities:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

Qualifications (Must Have):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in Auxiliary Police or Police Cadets
  • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

Preferred Qualifications (Nice to Have):

• Meets basic qualifications for Custom Protection Officer

Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Job ID: 2025-1486616

Location: United States-Iowa-Des Moines

Job Category: Security Supervisor