Compliance Specialist
1 week ago
Description: ZHL Compliance selects former residential mortgage underwriters to staff its Quality Control department. Quality Control Auditors are responsible for conducting in-depth reviews of a high volume of residential mortgage files to assess the quality and accuracy of underwriting decisions. The individual in this role evaluates in-service production, documents findings, and issues clear, well-supported quality control reports to production and leadership teams. This role helps ensure that Zillow Home Loans' quality control program operates in accordance with institutional requirements and the standards of FHA, VA, USDA, Client, and Freddie Mac.
This position is for a Quality Control Analyst
Key Responsibilities
• Perform comprehensive quality control reviews of conventional, FHA, VA, USDA, Jumbo, and Down Payment Assistance loans.
• Assess underwriting decisions, income calculations, asset verification, credit risk, collateral evaluation, and compliance with agency and lender guidelines.
• Utilize established audit checklists, job aids, and technology platforms to review loan files and record findings.
• Analyze prior QC findings to identify defect trends and apply risk-based judgment to determine the need for additional discretionary reviews.
• Prepare clear, actionable QC reports summarizing findings, defects, and recommendations for remediation.
• Collaborate with internal teams (Underwriting, Production, Compliance) to clarify documentation, resolve findings, and support timely review completion.
• Assist in the creation of charts, graphs, and management reports summarizing QC results and trends.
• Support remediation planning, process improvements, and training initiatives related to identified issues.
• Maintain strict attention to detail and exercise independent judgment in a high-volume, fast-paced environment.
Minimum Requirements
• 5+ years as a mortgage underwriter of conventional, FHA, VA, and USDA loans for a high-volume, direct-to-consumer lender; OR
• 10+ years as a review analyst in residential mortgage quality control.
• Ability to interpret all major mortgage documentation including disclosures, AUS findings, underwriting records, and closing packages.
• Strong analytical skills with the ability to review large volumes of data and produce summary reports (Google Sheets, AirTable, Adobe Acrobat).
• Deep knowledge of modern FHA, VA, Client, and FHLMC quality control requirements.
• Exceptional attention to detail and ability to work independently while managing multiple priorities.
Preferred Qualifications
• DE (Direct Endorsement) Certification.
• Experience underwriting Jumbo and Down Payment Assistance programs.
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