Credit and Collections Specialist

2 weeks ago

Brook Park, OH, United States EverStaff Full time
Job Description

EverStaff is seeking a Credit & Collections Specialist for a reputabable manufacturing company on the west side of Cleveland

Job Duties:
  • Monitor customer accounts to ensure timely, accurate payments; research discrepancies and address any deviations from agreed-upon payment plans.
  • Collect on delinquent accounts and identify items requiring priority attention or escalation to the AR Supervisor.
  • Process credit applications, conduct credit inquiries, determine appropriate credit limits, and maintain organized records of all credit documentation.
  • Manage refunds, debits, credits, account statements, and past-due correspondence; process customer credit card payments and issue refunds as needed.
  • Review and release orders on credit hold, communicating updates to customers and the sales team.
  • Serve as a backup for cash application and provide support to other team members as needed.
  • Process online invoices, retrieve remittance details, and ensure customer portal information remains current.
Qualifications:
  • A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline. In the absence of a degree, directly related job experience serving in a collections role, where a number of years and proven knowledge may offset the degree requirement.
  • Requires general knowledge of credit, collection, and billing procedures to determine the best method of collection from delinquent credit accounts
  • Previous general knowledge and experience in accounts receivable and/or collections is preferred
  • Requires solid written and verbal communication skills
  • Strong analytical, conceptual, and planning skills are required
  • Excellent math skills and overall PC literacy (Microsoft Office) are required


Salary: $50,000-58,000/year based on experience

Full Benefits

Qualified candidates, please submit your resume for immediate consideration

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)

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