Team Supervisor

7 days ago

Troy, OH, United States Chick-fil-A Full time

Description
At Chick-fil-A, Team Supervisors play a vital role in assisting the management team with shift operations and ensuring every guest has a memorable dining experience. Team Supervisors oversee specific stations during their shifts and are entrusted with opening or closing the restaurant when managers are not available, adhering to all established procedures.

Key Responsibilities:

  • Ensure Team Members accurately follow recipes and read tickets to prepare all orders correctly.
  • Monitor Team Members for precision in measuring weights and ingredients for all recipe items.
  • Maintain a fast-paced work environment to meet the restaurant's established speed of service goals.
  • Keep workstations clean and organized at all times.
  • Enforce cash handling protocols among cashiers consistently.
  • Implement security measures and cash management, holding cashiers accountable to company policies.
  • Supervise the cleanliness of the dining room, restrooms, parking lot, and overall facility.
  • Step in to perform any of the aforementioned tasks as needed throughout the shift.
  • Address any guest concerns that arise; consult with management for complex issues.
  • Foster a positive work atmosphere by treating all employees with respect while providing helpful guidance and feedback.
  • Communicate Team Member performance and policy violations to management for proper action.
  • Adhere strictly to all company policies and procedures.

Benefits of Joining Chick-fil-A:

  • Flexible Hours: We accommodate your schedule with family, school, or other commitments.
  • Closed Sundays: Enjoy Sundays off to relax with family and friends.
  • Direct Mentorship: Work closely with a Chick-fil-A Operator who invests time in developing your business skills.
  • Competitive Pay: Earn a competitive salary while gaining valuable employment and interpersonal skills.
  • Leadership Training: Develop important leadership qualities that can help further your career.
  • A Positive Work Environment: We value our team members, creating a high retention rate and nurturing workplace culture.

Requirements:

  • Must be at least 16 years old.
  • Prior leadership experience is an advantage.
  • Strong work ethic and commitment to teamwork.
  • Friendly and honest demeanor.
  • Excellent customer service skills.

About Us:
We prioritize fresh and simple ingredients in our kitchens. Since our inception, we’ve been dedicated to serving chicken that is whole breast meat without fillers or hormones, hand-breaded in our restaurants. Our produce is delivered fresh several times a week, and salads are prepared daily. We even freshly squeeze whole lemons to craft our Chick-fil-A Lemonade®, using just pure cane sugar and water. We believe in doing things the right way, always.

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