Senior Loan Servicing Specialist

2 days ago

South Boston, MA, United States City of Boston Credit Union Full time

The Senior Loan Servicing Specialist plays a key role in the lending process by evaluating and underwriting consumer loan applications. Primary responsibilities will include assessing creditworthiness, ensuring compliance with lending policies, and making informed decisions to support the credit union's goals. The ideal candidate will possess a strong analytical mindset, attention to detail, and a thorough understanding of consumer lending practices.

RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Evaluate consumer loan applications to determine creditworthiness and adherence to lending policies.
  • Analyze credit reports, income documentation, and other relevant financial information.
  • Assess the level of risk associated with each loan application.
  • Make recommendations for loan approvals or denials based on established criteria.
  • Ensure compliance with federal, state, and local lending laws and regulations.
  • Stay updated on changes in regulatory requirements and adjust underwriting practices accordingly.
  • Collaborate with branch staff, members, and other stakeholders to gather additional information when necessary.
  • Communicate underwriting decisions to relevant parties in a clear and timely manner.
  • Maintain accurate and thorough documentation of the underwriting process.
  • Ensure that all required documentation is collected and retained in accordance with regulatory guidelines.
  • Provide support to all staff by offering insights into underwriting decisions.
  • Address inquiries from members regarding the underwriting process professionally and courteously.
  • Identify potential risks associated with consumer loans and propose strategies for risk mitigation.
  • Participate in the development and enhancement of underwriting policies and procedures.
Requirements

Knowledge/Skills/Experience
  • Loan officer: 5 years (Required)
Education/Certifications/Licenses
  • Bachelor's (Required)

Physical Demands/Conditions Required

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be capable of regular, reliable, and timely attendance.

DIRECT REPORTS / SUPERVISION

*No Direct Reports/Supervision

Salary Description

Starting at $31.25 per hour

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