Director of Clinical and Operations
3 days ago
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Director of Clinical & Operational Services – Hospice
St. Marie’s Hospice – Southfield, MI
About St. Marie’s Hospice
St. Marie’s Hospice is a 5-star hospice provider offering compassionate, high-quality care. We are
seeking a Director of Clinical & Operational Services to lead clinical operations, compliance, and staff
development.
Position Summary
The Director oversees all hospice clinical operations, quality, compliance, EMR workflow, and staff
development. Ensures adherence to CHAP, Medicare CoPs, and State of Michigan regulations.
Key Responsibilities
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Lead daily clinical operations and patient care services.
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Oversee training and orientation of Patient Care Managers and staff.
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Provide education on Enclara processes, DME, supplies, and pharmacy workflows.
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Ensure clinical documentation accuracy and regulatory compliance.
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Maintain survey readiness and lead plans of correction.
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Lead QAPI initiatives and performance improvement efforts.
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Train staff in MatrixCare EMR and Enclara workflows.
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Improve CAHPS scores and patient experience outcomes.
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Support executive directors, clinical leaders, and field staff.
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Maintain Medicare and policy compliance agency-wide.
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Complete timely documentation and reports.
Qualifications
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Current RN license in Michigan.
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3+ years hospice nursing management or QAPI leadership.
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Strong working knowledge of CHAP standards, CoPs, LCDs.- Ability to train MatrixCare EMR and Enclara systems.
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Excellent communication and leadership skills.
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Valid driver’s license, reliable transportation, active auto insurance.
Full-Time Benefits
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Competitive Pay
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Medical, Dental & Vision Insurance
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Paid Time Off
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Paid Holidays
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401(k) with 4% match
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Mileage reimbursement
Equal Opportunity Employer
St. Marie’s Hospice provides equal employment opportunities regardless of age, race, religion, sex,
national origin, disability, or veterans
-
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