Rental Accounts Specialist

Join to apply for the Rental Accounts Specialist role at Tenderloin Housing Clinic

3 months ago Be among the first 25 applicants

Join to apply for the Rental Accounts Specialist role at Tenderloin Housing Clinic

Get AI-powered advice on this job and more exclusive features.

• Safeguard tenant/client and agency monies and be accountable for check security policies.
• Ensure the accuracy of and enter initial and ongoing intakes and payment plans, rental payments, and program withdrawals in accordance with THCs goals to decrease homelessness and increase housing retention.
• Participate in the receipt and administration of tenant/client benefits, and ensure financial accuracy.
• Conduct rental accounts tasks associated with Check Day, Quick Check, and the Rental Payment Period in such a way that it is efficient and supportive to tenants/clients.
• Ensure financial accuracy when recording tenant/client debits and credits for bank and agency purposes, and when preparing bank deposits.
• Assist in the timely administering of rent payments to landlords and disbursements to tenants/clients in an effort to maintain tenants/clients housing.
• Update all tenant/client accounts and notify staff of problems and changes in an effort to maintain excellent communication and service provision.
• Review and prepare checks for Representative Payee clients in such a way that it is efficient and supportive to tenants/clients.
• Periodically review all tenant/client account balances to reconcile outstanding balances to ensure excellent service provision to tenants/clients.
• Work on various tenant/clients account reports as requested.
• Maintain relationships with landlords and respond to landlord requests.
• Assist outside accounting firm with monthly and yearly statements and yearly audit.
• Work with other THC staff to ensure effective tenant/client services.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend and participate in meetings, as requested.
  
  

Essential Functions

• Safeguard tenant/client and agency monies and be accountable for check security policies.
• Ensure the accuracy of and enter initial and ongoing intakes and payment plans, rental payments, and program withdrawals in accordance with THCs goals to decrease homelessness and increase housing retention.
• Participate in the receipt and administration of tenant/client benefits, and ensure financial accuracy.
• Conduct rental accounts tasks associated with Check Day, Quick Check, and the Rental Payment Period in such a way that it is efficient and supportive to tenants/clients.
• Ensure financial accuracy when recording tenant/client debits and credits for bank and agency purposes, and when preparing bank deposits.
• Assist in the timely administering of rent payments to landlords and disbursements to tenants/clients in an effort to maintain tenants/clients housing.
• Update all tenant/client accounts and notify staff of problems and changes in an effort to maintain excellent communication and service provision.
• Review and prepare checks for Representative Payee clients in such a way that it is efficient and supportive to tenants/clients.
• Periodically review all tenant/client account balances to reconcile outstanding balances to ensure excellent service provision to tenants/clients.
• Work on various tenant/clients account reports as requested.
• Maintain relationships with landlords and respond to landlord requests.
• Assist outside accounting firm with monthly and yearly statements and yearly audit.
• Work with other THC staff to ensure effective tenant/client services.
• Respond to all phone messages, tenant/client requests, staff requests, and emails as appropriate and in a timely manner.
• Maintain confidentiality of tenant/client records and concerns.
• Attend and participate in meetings, as requested.
  
  

This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

Essential Qualifications

• High School degree or equivalent required; BA/BS degree strongly preferred.
• Must have a minimum of 1 year of experience in a related field.
• Must have an ability to review submitted paperwork for accuracy.
• Must have experience working within databases, and have excellent data entry skills.
• Must have a basic understanding of the eviction process.
• Must be able to perform basic math calculations with minimal mistakes.
• Must be able to understand rent pro-ration.
• Must have a thorough working knowledge of Microsoft Office Suite.
• Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
• Must have demonstrated customer service skills.
• Must read, communicate orally, and write in English.
• Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
• Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]
• Some accounting experience strongly preferred.
• Experience working with diverse, low-income, homeless and/or formerly homeless population strongly preferred.
• Experience working in non-profit or public sector preferred.
  
  

[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records. Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Non-profit Organizations

Referrals increase your chances of interviewing at Tenderloin Housing Clinic by 2x

Get notified about new Account Specialist jobs in San Francisco, CA.

Regional Account Manager Foodservice, West

San Francisco, CA $97,000 - $140,000 2 days ago

Regional Account Manager, LinkedIn Sales Solutions

San Francisco, CA $151,000 - $230,000 2 days ago

San Francisco, CA $150,000 - $300,000 2 weeks ago

San Francisco, CA
$90,500.00
-
$115,500.00
3 weeks ago

Client Account Manager, Mid-Market (Goods)

San Francisco, CA
$86,250.00
-
$116,800.00
2 weeks ago

San Francisco, CA
$100,000.00
-
$120,000.00
6 days ago

Client Account Manager, Mid-Market (Services)

San Francisco, CA
$105,000.00
-
$147,000.00
19 hours ago

Richmond, CA
$129,000.00
-
$206,000.00
3 days ago

Oakland, CA
$129,000.00
-
$206,000.00
1 week ago

San Francisco, CA
$156,000.00
-
$231,000.00
2 weeks ago

Dealership Account Manager - San Francisco, CA

San Francisco, CA $100,000 - $180,000 6 months ago

Walnut Creek, CA $129,000 - $206,000 3 days ago

Account Executive - Founding AE - $220k to $250k OTE - AI Healthcare SaaS - HYBRID

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---