Associate, Licensing
4 days ago
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We're looking for a detail-oriented and customer service-oriented individual to join our team as a Licensing Associate. In this role, you will keep all client vehicles legal and on the road by renewing registrations for vehicles that require renewal. You will pull reports for upcoming renewals, follow up with agents to keep timelines set, counsel vendors on expectations, and control processes to make sure client expectations are met.
What You'll Do
Manage and follow-up on open Title and or Registration Transactions to ensure completion by the required time line
Complete research and solve issues that impact vehicle Title and or Registration
Communicate effectively with clients, drivers, suppliers, and internal partners to ensure completion of renewals
Update the Title and or Registration system with accurate status information within 24 hours
Demonstrates teamwork by sharing knowledge and assisting fellow team members when need arises
Maintain, update, and follow Re-registration processing procedures
Basic Qualifications
Must have a High School Diploma
Must have strong written and verbal communication skills
Strong customer service/ client service skills
In-office document processing experience
Title experience preferred
MS Office - proficient in the following
Excel - ability to add data to cells, use functions, pivots, sort data
Word - ability to create documents
Preferred Qualifications
Education: 2- or 4-year College/University degree preferred
Title experience preferred
Location: Owings Mills, MD. During training, 5 days onsite weekly. Once training is completed, 4 days a week in office
The hiring base salary range for this position is $46,800 - $64,400 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What's in it for You
* A culture of innovation, empowerment, decision-making, and accountability
* Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
* Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
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