Patient Experience Representative
2 weeks ago
A day in the life...
Wondering what a day in the life of a Patient Experience Representative/GI at The Iowa Clinic might look like?
- Arrive at work in the morning - no night shift here
- Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- Strives to create The Iowa Clinic Experience with each interaction.
- Schedule for this role will be M-F, based around the hours of 8AM-5PM (subject to variation).
Qualifications
- High School diploma or equivalent required.
- No medical office experience necessary, we will train you
- Highly motivated to work in a healthcare setting.
- You love exceeding people's expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
What's in it for you
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic's success
- Generous PTO accruals
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
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Des Moines, IA, United States The Iowa Clinic Full timeDescription Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace....
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Des Moines, IA, United States The Iowa Clinic Full timeDescription Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace....
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Des Moines, IA, United States The Iowa Clinic Full timeDescription Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace....
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Des Moines, IA, United States The Iowa Clinic Full timeDescription Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace....
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