CFSA - Senior Application Project Lead

The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement and provider management and service referral management.

The Senior Application Project Lead will have a pivotal role within the DC Child and Family Services Agency, bringing their extensive experience to bear on critical projects focused on placement management, provider management, and service referral management. This position demands a seasoned professional with over 12 years of experience in application project leadership, including the design, development, and implementation of key Health & Human Services solutions, ensuring seamless project delivery and stakeholder satisfaction.

The following tools: Visio, AzureDevOps (ADO), Dynamics 365, QuickBase, Figma, PowerPoint & other. 4days onsite

This Senior Application Project Lead position is in the Child and Family Services Agency (CFSA) will support the development a new technology platform for the agency as part of implementing a new comprehensive child welfare information system (CCWIS). As a lead consultant you will support the assessment of current systems and processes and then developing requirements, process flows, user stories, wireframes for the future platform. The consultant will also participate in testing efforts, and rollout activities.

The candidate will need to be able to attend and participate in on-site meetings from 8:30am-5:30pm eastern time zone.
The ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities:

• Serve as the project lead for the Placement Management and Provider Management workstream, effectively coordinating and scheduling solution modeling sessions.

• Refine and prioritize user stories to align with project goals and stakeholder expectations.

• Facilitate business approvals for design concepts, ensuring alignment with strategic objectives and user requirements.

• Showcase completed work to business users, gathering feedback and iterating on designs to meet operational needs.

• Organize and maintain a comprehensive service catalog, categorizing and detailing available services for easy access by social workers and stakeholders.

• Set up and manage the service referral workflow, streamlining processes to ensure efficient and timely referrals.

• Provide hands-on development-focused project management for the Service Referral application, integrated with Dynamics 365 to enhance service delivery

• Oversee user management, ensuring secure and appropriate access to the application for all users.

• Navigate and manage program processes to handle service referrals seamlessly, improving overall service effectiveness.

• Standardize the workflow for onboarding new services, ensuring consistency and quality in service provision.

• Demonstrate hands-on expertise with office productivity tools, enhancing coordination and communication across project teams.

• Utilize forms-based tools to manage project documentation and user interaction forms, ensuring accuracy and compliance.

• Employ bug tracking systems to identify, document, and resolve issues swiftly, maintaining application performance and reliability.

• Leverage project management tools to track progress, manage timelines, and ensure project milestones are met.

• Excellent written and oral English communication and presentation skills
  
  Education and Professional Qualifications
  • 11+ years' experience gathering requirements and documenting business processes
  • Strong teamwork and interpersonal skills
  • Ability to develop effective working relationships with all levels of personnel
  • Strong client-service orientation and focus
  • Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs
  • Experience across a variety of industries
  Minimum Education/Certification Requirements:
  • Bachelor's degree in business administration, Information Technology or related field or equivalent experience

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceBachelor's degree in IT or related field or equivalent experience Required11Years11+ years as a Project manager , business analyst or process consultant supporting an implementation of a technology platformRequired11YearsDevelopment of user requirements, user stories and acceptance criteriaRequired11YearsExcellent written and oral English communication and presentation skillsRequired11YearsDevelop wireframes and mockups Required2YearsDC Agency experience, including Health and Human Service Agency experienceRequired2YearsJira or Microsoft ADO or similar tool Highly desired1YearsExperience in Figma or similar tool Highly desired1YearsExperience in process for diagram tools such as Lucid Charts or Vizio or similar tool Highly desired1Years
Questions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?Question2What is your candidate's email address?Question3There are no reimbursable expenses. Do you agree to this requirement?Question4By submitting your candidate to this requisition, you are indicating your company's acceptance of the terms and conditions contained within the Supplier Agreement and Amendment #2022-01 to the Supplier Agreement. Do you agree to this requirement?Question5The role requires significant in-person collaboration with the team. Do you have any concerns about being require to be in the office four days a week?Question6Candidates submitted above the hourly NTE Vendor Rate $$.$$ $$.$$ $$.$$ $$.$$ of $$.$$ will not be considered. Do you agree to this requirement?
Existing Incumbent Resource?: Yes

---