Shift Leader

2 weeks ago

Wichita, KS, United States Qdoba Full time

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

  • Supervising employees, assigning duties, and creating a shift schedule.
  • Monitoring team performance and ensuring duties are performed efficiently.
  • Reporting any issues that arise during the shift to management.
  • Managing employee requests and transgressions.
  • Ensuring compliance with company policies, health, and safety standards.
  • Coaching team members and training new staff.
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
  • Handling customer issues and employee disputes.
Requirements:
  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.
Benefits/Perks:
  • Flexible schedules
  • Competitive pay
  • FREE Meal on days you are working
Work schedule
  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift
Supplemental pay
  • Tips
Benefits
  • Flexible schedule
  • Referral program
  • Employee discount
  • Paid training
  • Paid time off

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