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IT Special Projects Associate
2 weeks ago
Project Coordination & Implementation
- Oversee and assist in the execution of IT-related project plans, ensuring alignment with company goals and timelines.
- Collaborate with other departments to identify needs, define requirements, and determine the best technical approach to meet project objectives.
- Coordinate with vendors and internal teams to ensure timely delivery of project components.
- Monitor and document project milestones, deliverables, and status updates.
- Serve as a liaison between IT and other departments to gather requirements, clarify priorities, and escalate issues where necessary.
- Identify appropriate contacts and resources for cross-departmental initiatives to ensure successful project completion.
- Support communication of progress and dependencies to stakeholders.
- Provide regular updates to IT Managers regarding project status, friction points, and proposed solutions.
- Understand and align with IT roadmaps defined by management.
- Proactively identify potential trouble points or risks and propose preventive measures before they impact project timelines.
- Work alongside the Helpdesk team in a minor to moderate support capacity, assisting with escalated issues when project-related.
- Provide direction and coordination as approved by IT Managers to ensure effective project resolution.
- Assist in network infrastructure support, troubleshooting software issues, and basic systems maintenance.
- Maintain a basic understanding of equipment, hardware, and software costs to help projects remain within budgetary constraints.
- Support cost tracking and procurement processes under the supervision of IT management.
Education & Experience
- Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- 0-2 years of experience in IT support, systems coordination, or project-based work.
- Exposure to network infrastructure, troubleshooting, and software systems preferred.
- Basic understanding of LAN/WAN, Wi-Fi, servers, and endpoint management.
- Familiarity with Windows OS, Office 365, and common business applications.
- Ability to document, communicate, and track tasks using tools such as Microsoft Project, Teams, or SharePoint.
- Strong communication and organizational skills.
- Analytical thinker with an eye for identifying potential risks or inefficiencies.
- Team-oriented, eager to learn, and able to work independently when required.
- Comfortable interacting with personnel across multiple business functions.
- Work in a collaborative environment where IT directly supports business operations and innovation.
- Opportunity to learn multiple aspects of IT-from infrastructure to project management.
- Exposure to a diverse range of systems and environments, supporting manufacturing, construction, and service operations.
- Career development potential within a growing, technology-forward organization.
Compensation
Salary Range: $45,000 - $60,000 (based on experience and qualifications).
Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.
