Senior Field Service Technician

1 week ago

Troy, MI, United States Xylem Full time

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary

Xylem is looking for a Senior Field Service Technician to report to our Troy, MI branch and service our equipment at customer sites in the surrounding area.

What your day will look like as a Senior Field Service Technician

The Senior Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends.

Benefits for Senior Field Service Technicians

  • Health, Dental, and Vision insurance available on your 1st day of employment
  • Generous retirement saving plan
  • Generous PTO package and paid holidays
  • Career progression and development plans
  • Company wellness, rewards and recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Position Requirements for Senior Field Service Technicians
  • HS diploma or equivalent
  • 2-5 years technical experience including industrial or commercial process water experience
  • Experience with Microsoft office, including the ability to utilize smart devices
  • Ability to work in a high customer facing position
  • Ability to identify and remedy potential safety concerns
  • Ability to pass a background check, drug screen, and DOT physicals
  • A valid driver's license with a clean driving record


TRAVEL REQUIREMENTS: 50% or more daily travel- home daily

**Job postings will include a wide salary range, with each role's pay falling within that range. Actual starting salary is based on factors such as skills, experience, location, and market conditions.**

#LI-AD1

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology #XylemCareers #GlobalImpact #WaterInnovation

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