Technology Services Consultant

3 days ago

Dallas, TX, United States Holmes Murphy Full time
Job Description:

Are you a tech-savvy problem solver who thrives in client-facing roles? Avant is looking for a Technology Services Consultant to join our team in Kansas City, Dallas, or Waukee. In this full-time, onsite position, you'll be the go-to expert for managing and optimizing technology platforms-primarily Selerix-while driving innovation that enhances client experiences. This is a high-impact role where your technical expertise and collaborative approach will help shape the future of our systems and services.

Essential Responsibilities:
  • Build and maintain benefit plans in Selerix, including scripting and EDI file feeds.
  • Troubleshoot and resolve complex tech issues across internal and client-facing systems.
  • Manage the full lifecycle of technology systems - from setup to updates and optimization.
  • Provide project management and implementation support for internal teams and external partners.
  • Participate in weekly tech calls and collaborate with vendors and client IT teams.
  • Mentor junior staff and contribute to process improvement initiatives.
Qualifications:
  • 2-5 years of experience with Selerix or similar enrollment platforms.
  • Background in desktop or second-tier IT support.
  • Strong understanding of benefit administration workflows.
  • Bachelor's degree in Information Technology preferred.
  • Excellent troubleshooting, communication, and client service skills.
  • Familiarity with ITIL, HIPAA, and data privacy standards.
Join a team that values trust, collaboration, and innovation. You'll work in a dynamic environment where your expertise helps shape the future of client technology experiences. Our mission is to enhance the employee benefits journey through smart systems, responsive service, and strategic innovation. Avant is the behind-the-scenes force that keeps enrollment running smoothly.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs - Avant is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish
  • Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?


Avant is an Equal Opportunity Employer

#LI-EG1

#onsite

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