Toyota of Hampton Parts advisor

6 days ago

Hampton, VA, United States Classic Toyota of Hampton Full time

Toyota of Hampton is in need professional parts Advisor to help with our growing business. Our newest team members will utilize their vast automotive parts experience to assist our service, wholesale and retail customer needs

What You Do:

  • Assist technicians, service advisors and walk-in customers by providing pricing and availability as needed
  • Accurately order and track needed parts
  • Answer phone calls providing assistance and prices as needed
  • Process and organize orders for delivery or pick-up
  • Ensures all cash, credit, charge and tax exempt sales are processed as required
  • Receive and ship parts in accordance with company policies
  • Restock inventory daily
  • Ensures all returned parts are properly tracked and identified
  • Conduct assigned daily perpetual inventory audits
  • Other duties as assigned

Support departmental goals by:

  • Maintain necessary product knowledge to improve sales of associated / companion parts
  • Establish and maintain positive relationships with all internal and external customers
  • Improve sales of parts and accessories
  • Build upon existing knowledge of products and skills using available manufacturer training

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • CDK experience a plus
  • Strong organizational skills
  • Manufacturer training certifications a plus

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

  • Salary and commission that can easily exceed expectations to the motivated individual
  • Medical, Dental and Vision Insurance
  • 401(k) availability
  • Employee discounts on vehicle purchases, parts and service
  • Paid-time-off
  • We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
  • Comprehensive employee recognition programs
  • Opportunities for internal career advancement

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