Document Scanning Team Lead

1 week ago

Roanoke, VA, United States Computer Task Group Full time

CTG is seeking to fill a Document Scanning Team Lead opening for our client in Roanoke, VA.

Job Title: Document Scanning Team Lead

Location: Roanoke, VA
Duration: Ongoing contract

Position Summary:
CTG is seeking a Team Lead to oversee our Digital Imaging Center operations. This role will manage a team of scanning operators, ensure quality and productivity, and act as the primary point of escalation for operational issues.

Key Responsibilities:

  • Lead and supervise the scanning and document management team.
  • Assign tasks, monitor performance, and ensure work meets quality and SLA standards.
  • Conduct quality audits and provide coaching to team members.
  • Resolve or escalate customer issues and operational challenges.
  • Oversee document preparation, scanning, indexing, and mail/shipping operations.
  • Maintain workflow efficiency and equipment operation standards.
Qualifications:
  • High School Diploma required; supervisory experience preferred.
  • 2-3 years in digital imaging, scanning, or document management.
  • Strong organizational, communication, and leadership skills.
  • Attention to detail and ability to manage multiple priorities.
  • Proficiency in MS Office and data entry; typing accuracy required.
  • Ability to maintain confidentiality in a secure environment.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com. Kindly forward this to any other interested parties. Thank you

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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