Hospice Nurse Case Manager

Lead with Heart. Be the Difference. Transform End-of-Life Care.

Join our dedicated team where every day presents an opportunity to provide personalized and meaningful hospice and palliative care to patients with life-limiting illnesses. We are committed to supporting patients and their families with dignity, comfort, and love.

This full-time position operates on weekdays, Monday through Friday from 8 AM to 5 PM, with a limited after-hours on-call rotation. This role will involve caring for patients in the Kalamazoo County area.

We pride ourselves on offering a supportive team environment, a full benefits package, mileage reimbursement or a fleet vehicle, competitive compensation, and an exceptional work-life balance

What You'll Do as a Hospice Nurse Case Manager:

• Serve as the primary point of contact for patients and families, guiding them through their entire hospice journey.
• Provide and document skilled nursing care tailored to each patient’s individualized Plan of Care in various settings, including their home or assisted living facilities.
• Conduct initial and ongoing assessments to monitor patient conditions and adjust care as necessary.
• Collaborate with an interdisciplinary team to develop and refine personalized care plans.
• Offer emotional, physical, and spiritual support not only to patients but also to their loved ones, providing education, comfort, and bereavement guidance.
• Educate caregivers on how to safely and confidently care for their loved ones, providing practical training and emotional support.
• Communicate significant updates regarding patient conditions to the care team, ensuring timely and appropriate interventions.
• Maintain accurate and current clinical documentation while adhering to infection control and compliance standards.
• Engage in quality improvement initiatives to guarantee that care remains consistent, compassionate, and efficient.
• Assist patients and families in understanding crucial topics, including:
  • Medication administration
  • Hospice philosophy and services
  • Symptom and pain management
  • End-of-life processes and expectations

About You: Qualifications - What You'll Bring:

• Active RN license in the state of employment (or eligibility to obtain).
• At least 1 year of RN experience in hospice, home health, ICU, oncology, geriatrics, or related nursing fields.
• A genuine passion for hospice care, characterized by compassion, empathy, and patient-centeredness.
• Comfortable providing care in diverse settings, including private homes and healthcare facilities.
• Strong communication and critical thinking skills in emotionally charged situations.
• Valid driver's license, auto insurance, and reliable transportation.
• CPR certification is required.

Preferred Experience (Not Required):

• Hospital RN experience (Med-Surg, ICU, ER, PACU, telemetry, cardiac).
• Admissions RN, wound care, float pool, or travel nursing experience.
• Experience with terminally ill patients or serious illness support.

We Offer:

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply now to become part of our Hospice Nursing team and help make every moment count for our patients and their loved ones.

Legalese:

• This is a safety-sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state-specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.

Location: Heartland Hospice

Our Company:

At Heartland Hospice, part of Gentiva, we take pride in offering compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

We stand by the side of those who need us—from aiding individuals in their recovery from illness or surgery to guiding patients and families through the emotional and spiritual impacts of serious illness or terminal diagnoses.

Our nationwide presence is bolstered by a family of trusted brands in hospice, palliative, home health, and advanced illness management, ensuring we provide the highest standards of care.

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized, and kindness is celebrated.