Clinical Director

Position Summary:
• Role: Clinical Director
• Location: 104 New Stateside Dr, Chapel Hill, NC 27516
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Salary Range: $80,000 - $90,000 annually
• Employment Type: Full-Time, Exempt
• Reports To: CEO
• Benefits Offered:
• Competitive salary
• Career growth opportunities
• Medical, Dental, Vision insurance + FSA
• 401K with employer contribution
• 11 paid holidays
• 15 days of paid sick leave annually
• Paid vacation accrual
• Access to on-site pharmacy (no co-pay for staff, includes mail-order refills)

Job Description:
The Clinical Director is responsible for leading the clinical operations for Freedom House Recovery Center. This position serves as part of the senior management and assists with vision and leadership of the organization.
Clinical Director oversees the quality of clinical services and ensures continuity of services across sites. In accepting this position, I am signifying that I have read, understood and can perform the essential functions
in the above job description

Must Haves:
• Dually licensed LCAS and LCSW or LMHC with at least one of the two licenses being a full licensure.
• At least 5 years of demonstrated experience leading teams, managing staff, and overseeing clinical operations.
• At least ten years of hands-on clinical experience working with the SU/MH population with direct supervisory experience.
• Experience with budgeting, resource allocation, and financial management.
• Strong leadership, communication, and interpersonal skills.

Preferred Education and Experience
• Exceptional organizational and time management skills with the ability to manage multiple tasks and projects effectively.
• Specialized experience in serving high-risk and special populations around prevention and treatment, and a high degree of experience in providing culturally specific prevention and treatment services.
• Knowledge of NCDHHS and MCOs service definitions, program requirements and compliance rules and regulations.

RESPONSIBILITIES:
• Supervise Outpatient Clinic Program Managers, providing training, guidance, support and correction ensuring clinic operations run smoothly and job duties are performed in accordance with expectations.
• Assist Program Managers with staffing all clinics, ensuring that the highest quality candidates are onboard.
• Support Program Managers in evaluating work performance of clinic staff assisting in disciplinary proceedings and addressing issues quickly and effectively.
• Offer year around performance feedback and conduct annual appraisals on Program Managers that include a performance evaluation, updated job descriptions (as necessary), and goals for the next evaluation period.
• Meet regularly with Program Managers to provide guidance in ensuring that programs are well managed and meeting their financial and programmatic goals.
• Assist in addressing concerns related to coverage, productivity, outcome measures, workload expectations and management of clinic.
• Provide administrative support, supervision, and consultation to help Managers broaden skillset and knowledge.

Program Management
• Provide clinical oversight of outpatient clinics supporting a multi-disciplinary staff of mid-level managers ensuring that program outcomes are maximized through adequately trained staff, good clinical care, and satisfied clients.
• Ensure implementation of policies and procedures, treatment protocols and best practices to ensure the highest quality service delivery in accordance with agency standards and service definitions.
• Work with VP of Quality Assurance & Training to track client and service outcomes against industry/agency benchmarks.
• Monitor statewide trends, changes, and resources to make informed decisions regarding service delivery, staffing, etc.
• Develop and implement new and innovative programming in response to community needs Planning and Development
• Work closely with community work groups, advisory councils, statewide planning teams, etc. to represent
Freedom House Recovery Center and advocate on the agency's behalf.
• Build and maintain strong collaborative and referral relationships with outside agencies.
• Work closely with CEO and/or Board in strategic planning for growth and development of programs and staff.
• Oversee program budgets ensuring adherence to preset financial goals and working with the Program Managers to make needed adjustments to hit said goals.
• Stay abreast of community and program issues, responding and/or guiding staff and colleagues in a timely manner.
• Able to manage multiple projects; able to determine project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules people and tasks effectively.
• Develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and reflect the strategic direction of the organization.
• Serve as a reliable and effective "stand-in" for the Chief Executive Officer, as needed.
• Perform other related duties incidental to the work described herein.