Receptionist - Security

1 week ago

Sunnyvale, CA, United States Prosegur Security USA Full time
Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Job Details

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

We are looking for a Receptionist (Guard Card Required); with exceptional customer service skills to join the Prosegur Team

If you have experience in being a liaison between clients and guests, you should apply for this position.

1 year of front desk experience and customer service experience required. Security experience is highly desired, but not required.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever required.
  • Resolve or redirect client complaints; assist customers in all inquiries in connection with site services hours of operations, directions, SOPs, etc.
  • Check-in/out guests in an efficient and friendly manner.
  • Report maintenance or equipment problems to the appropriate personnel
  • Multitasking in a fast-paced setting.
  • Always maintain a professional image and friendly demeanor.
Qualifications:
  • High school diploma or GED equivalent
  • Minimum (1) yr of customer service experience
  • Minimum (1) yr of front desk experience
  • Must have current CA Guard Card
  • Must have one (1) year of experience as a security officer
  • At least 18 yrs old
  • Exceptional interpersonal skills and relationship-building skills.
  • Must have reliable transportation
  • Strong verbal and written communication skills
  • Positive attitude and outlook
  • Pass a company background check and drug screen.
  • Ability to think clearly during crisis or high-stress periods
  • Must be reliable, and uphold ethical behavior
CA PPO#120931

#WER123

Certification Requirements
  • Security License, Level I , Level II, Level III
Education Requirements
  • High School Diploma/GED Equivalent
Additional Information / Benefits
  • Paid Holidays
  • 401K/403b Plan
  • Benefit offerings vary based on contract/role
  • Short Term Disability
  • Dental Insurance
  • Paid Vacation
  • Long Term Disability
  • Paid Sick Days
  • Vision Insurance
  • Medical Insurance
  • Life Insurance

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