Caregiver Manager

1 week ago

Airway Heights, WA, United States Family Resource Home Care Full time

Join Our Team at Family Resource Home Care

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives

We are currently hiring for a Caregiver Manager to join our branch located in Airway Heights, WA.

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Responsibilities

  • Collaborate with Talent Acquisition: Discuss client needs and market insights.

  • Engage New Caregivers: Prepare them for their first day prior to orientation.

  • Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.

  • Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.

  • Partner with Staffing: Provide insights on client and caregiver requirements.

  • Facilitate Client Introductions: Accompany caregivers on their initial shift.

  • Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.

  • Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.

  • Serve as Contact Point: Address caregiver inquiries and concerns promptly.

  • Conduct Performance Evaluations: Offer regular feedback to support caregiver development.

  • Assist HR: Facilitate progressive discipline as necessary.

  • Maintain Records: Keep accurate logs of caregiver communications and requests.

  • Participate in Meetings: Engage in company meetings and training sessions.

  • Adhere to Policies: Follow all company and regulatory guidelines.

  • Other Duties: As assigned.

Requirements

  • At least 1 year of experience in healthcare or senior care management.

  • Proficient in Microsoft Office Suite.

  • Strong time management and decision-making abilities.

  • Exceptional leadership and communication skills.

  • Commitment to enhancing the quality of life for caregivers and clients.

  • Fluent in English (spoken and written).

  • 2-3 professional references.

  • Valid driver's license and auto insurance.

Preferred Qualifications:

  • Experience with a Point of Care software

  • Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $22-25.96/hr

Benefits & Perks

  • Medical, Dental, Vision and Prescription Insurance options

  • 3 weeks of Paid Time Off

  • 401k

  • 11 Paid Holidays

  • Health Savings Account

  • Employee Assistance Program

  • Leadership Development Program and career growth opportunities

FRHC is an equal opportunity employer

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