Customer Service/IT Support
3 days ago
Job Description
This is a contract to hire position, 100% on site in Chino Hills, CA. Need someone who has both customer service and IT support experience.
Day to Day Responsibilities
- Represent Company via phone, email, and chat for the specified customer types within the call center
- Responds to prospective customers via phone, email, chat professionally within specified timeline with product information and sales opportunities
- Assisting end users with basic product troubleshooting, accessories and parts store, service warranty claims, and the RMA process
- Capture customer information, issues, and troubleshooting steps for process warranty returns or exchanges
- Assist customers with purchases or capture sales opportunities using SalesForce software based on customer needs
- Successfully listen to understand and isolate customers' needs; collects the necessary information to determine course of action for the enterprise accounts efficiently
- HS Degree, BA in Computer Science, Information Technology, or related field preferred
- 1 years' experience in a customer service; in a technical environment is preferred
- Experience with inbound, outbound calls, able to handle all types of customer inquiries, returns, diffusing escalated calls is required; call center experience preferred
- Strong written and verbal communication
- Basic level knowledge of troubleshooting electronics, such as settings, installations, various display cable type and connections is preferred
- Bilingual Spanish or French a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -012026-412043
-
Customer Service/Cashier
7 days ago
Chino Hills, CA, United States Chevron Full timeAbout the Job Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean! Shifts: Part Time.Location: Chevron Gas StationCSI #1955 | 3610 Grand Avenue | Chino Hills CA, 91709. Apply Now: Careers Home (myworkdayjobs.com). Benefits: Full-time & Part-time shifts available. Direct Deposit with competitive weekly...
-
Customer Service/Cashier
1 week ago
Chino Hills, CA, United States Chevron Full timeAbout the Job Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean! Shifts: Part Time.Location: Chevron Gas StationCSI #1955 | 3610 Grand Avenue | Chino Hills CA, 91709. Apply Now: Careers Home (myworkdayjobs.com). Benefits: Full-time & Part-time shifts available. Direct Deposit with competitive weekly...
-
Customer Service Associate I
2 weeks ago
Chino Hills, CA, United States Dollar Tree Full timeWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...
-
Customer Service Associate I
2 weeks ago
Chino Hills, CA, United States Dollar Tree Full timeWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...
-
Customer Service Associate I
1 day ago
Chino Hills, CA, United States Dollar Tree Full timeWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...
-
Customer Service Associate
1 day ago
Chino Hills, CA, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
-
Customer Service Associate
1 day ago
Chino Hills, CA, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
-
Customer Service Representative
2 weeks ago
Chino Hills, CA, United States Chevron Full timeExcited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely...
-
Customer Service Representative
4 days ago
Chino Hills, CA, United States Chevron Full timeExcited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely...
-
Customer Service Representative
2 days ago
Chino Hills, CA, United States Chevron Full timeExcited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely...
