Working Life Specialist

2 weeks ago

Peachtree Corners, GA, United States VoiceNation Full time

Working Life Specialist

Location: Duluth, GA

The role:

The Working Life Specialist is responsible for supporting the Working Life - People function of Moneypenny. You will interact with all levels of our management team and employees to build a positive Working Life cultural experience. This position will provide administrative support to the US Working Life team.

Working Life responsibilities:

  • Respond to various inquiries/questions in the Working Life (WL) Inbox and forward to the appropriate WL team member
  • Review and approve Receptionists WFH and FMLA requests
  • Restock kitchen and fridge items daily
  • Unload and sort Amazon and other deliveries
  • Assist with New Hire class set up, create welcome sign and gift bags, assemble training packets
  • Ensure compliance with various employment laws, maintaining updated postings and relative compliance trainings
  • Administrator for Workvivo site, post updates and companywide announcements
  • Schedule posts for monthly birthdays/anniversaries in Workvivo
  • Conduct employee surveys and feedback sessions
  • Collaborate with Marketing and People Planning/Operations teams onvrious employee activities.
Employee Engagement responsibilities:
  • Meet with the Engagement team to establish the next month's calendar of activities; send out monthly calendar overview following meeting
  • Manage monthly engagement budget
  • Order "Tasty" Tuesday catering event for employees on a monthly basis
  • Work with Marketing team for the TV Engagement Slides in the Middle
  • Create "Dates for your Diary" and send to the UK Design team for review and approval
  • Prepare remote packages with cards for remote employees; provide updated remote mailing labels to facility manager for mailing
  • Facilitate the Business Council meetings and monitor and respond to the Teams chat
  • Change office décor based on season or holiday
  • Assemble New Hire class training materials
  • Plan the company summer and winter employee parties
  • Various other duties as assigned.
The person:
  • At least 1-2 years' experience in an administrative role, human resources, or customer service/contact center environment. Bachelor's degree preferred.
  • Strong teamwork, attention to detail, and great organizational skills.
  • Excellent oral and written communication skills.
  • A self-motivated individual with a desire to learn and grow and provide a white-glove experience for all employees, visitors, and guests.
  • Medium to high proficiency with Microsoft Office, primarily Word, Excel, and PowerPoint.

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