Recreation Services Coordinator 2, Administration

Salary: $49.05 - $56.42 Hourly
Location : Sunnyvale, CA
Job Type: Seasonal
Job Number: 25-00187
Department: Library and Recreation Services
Division: Arts and Marketing
Opening Date: 11/12/2025
Closing Date: Continuous

Description
RECREATION SERVICES COORDINATOR 2 - CASUAL/SEASONAL

(Recreation Services Coordinator 2)

Job Code: 2300

Hours: Ability to work up to 900 hours within a six month period. The selected candidate will work under the supervision on weekdays between the hours of 8:30 a.m. to 5 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours may be required for special events, special assignments, programs, classes or activities.

THE POSITION

The City of Sunnyvale is seeking a detail-oriented, creative, and collaborative professional to join our team as a Recreation Services Coordinator II - Administration and Marketing. This position will play a key role in supporting the implementation of new recreation software and assisting with administrative and marketing initiatives across the Library and Recreation Services Department. The ideal candidate will have a strong background in recreation software systems, event and program coordination, content creation, and public outreach-helping ensure smooth operations and effective communication throughout the Division.

Definition

Under general supervision of a Recreation Services Manager, plans, coordinates, monitors, and leads community recreation, arts and community services programs, services and facilities for an assigned program area; and performs related work as assigned.

Essential Job Functions
(May include, but are not limited to, the following):

• Plans, coordinates, monitors, leads and directs programs, services and facilities in specific and defined program areas.
• Plans and coordinates programs, services and facilities by analyzing demand and researching trends, demographics and needs of program participants; evaluates current programs and plans for future programs; prepares justification for recommended programs.
• Designs and implements customer feedback system to support city-wide customer service strategy; administers, tabulates, evaluates, and modifies programs, services and facilities to respond to customer satisfaction surveys.
• Prepares and monitors revenue and expense projections and budget reports for assigned program area(s).
• Ensures assigned building(s), facilities and equipment are operational and free of health and safety hazards; may open, close and secure facilities.
• Researches and makes recommendations on facility and building renovations.
• Supports marketing promotions and strategies, including preparation of brochures, flyers, posters, news releases, social media, and other marketing devices and promotional materials.
• Acts as liaison to special agreement groups, community organizations and Commissions, within assigned program area.
• Coordinates purchases and installations with appropriate City departments for approved equipment.
• Initiates and negotiates service contracts and rental agreements; administers contracts, including preparation of invoices and monitoring payment processes within level of authority.
• Participates in staff and professional meetings, organizations, committee workshops and conferences.
• Develops and prepares reports, correspondence and documentation.
• Assists the public in locating, selecting and/or developing appropriate recreation, arts and community services programs, services and facility resources.
• Schedules, trains, recruits and evaluates regular full time, regular part-time, and casual employees and volunteers for assigned program area; provides day-to-day direction within assigned program.
• Monitors and approves timecards.
• Makes recommendations for allocation of resources based on program and facility needs for personnel, equipment and materials; monitors equipment, materials and resources related to assigned program area.
• Keeps abreast of trends, issues, and the impact of local, state and federal legislation on programs, services and facilities and the impact to the community; attends professional workshops and conferences as resources allow.

WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 100 pounds is also required. Some duties require incumbents to work outdoors in various weather conditions. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications
The minimum qualifications for education and experience can be met in the following way:
A Bachelor's degree from an accredited college or university in recreation/leisure, arts administration, hospitality management, human services, public administration, business administration or a related field; AND

Three years of experience similar to a Recreation Services Coordinator I with the City of Sunnyvale.

Knowledge of:

• Recreation, arts and community services standards, practices and resources.
• Common recreational and social needs of various populations and age groups.
• Principles and practices of program, service and/or facility operations, including the methods and techniques of evaluation and budgeting.
• Basic mathematics.
• Office methods, procedures, software and equipment.
• Principles of customer service.
• Recreation, arts and community services program and facility issues and customer interests.
• Potential partnerships with local community service agencies.
• Practices of facility management and rental.
• Needs assessment and program evaluation practices and techniques.

Ability to:

• Plan, organize and implement recreation, arts and community services and facilities services programs in a specialized area.
• Operate a computer using word processing and business software and other office equipment.
• Determine and implement the appropriate course of action in emergency and/or stressful situations.
• Facilitate meetings, presentations and other activities in support of assigned programs.
• Creatively problem-solve.
• Understand and follow written and oral instructions.
• Communicate effectively, both orally and in writing.
• Establish, maintain and promote positive and effective working relationships with employees, other agencies and the public.
• Demonstrate initiative and exercise good judgment in the performance of duties.
• Develop and implement recreation, arts and community services programs, services and facilities that meet the needs of the community.
• Learn the operation, policy and procedures of the Library and Recreation Services Department.
• Work independently and as a team member; recognize and set priorities and meet deadlines.
• Observe safety principles, manage risk, and work in a safe manner.
• Develop and implement recreation, arts and community services programs, services and facilities.
• Recruit, train and coordinate the work of casual part-time and volunteer staff and program participants.
• Prepare a variety of complex documents and reports, press releases, and other written materials based on oral and written information.
• Learn policies and regulations related to assigned program.

Willingness to:

• Work irregular hours or shifts, and on nights, weekends, or holidays when needed.

Licenses/Certifications:

• Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record.

DESIRABLE QUALIFICATIONS

• Additional experience in one or more of the following specialty areas: Arts, Customer and Business Services, Special Populations, Seniors and Therapeutics, Sports and Aquatics, and/or Youth and Teen Services.
• Eligible for state and national certification in Therapeutic Recreation.
• Certification with California Board of Recreation Therapy Certification (CBRTC) and/or National Council for Therapeutic Recreation Certification (NCTRC).
• A Master's degree

Application and Selection Process
APPLICATION PROCESS

If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources.

City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Electronic applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice.

SELECTION PROCESS

Applications competitively screened based on the minimum quali?cations of this position. Based upon a review of the application materials, the qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Qualified applicants will be invited to participate in an interview.

Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email.Please check your email regularly for status updates. You can contact Faye Brand at fbrand@sunnyvale.ca.gov or 408-730-3015 for application status.

Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
INFORMATION ABOUT PROOF OF EDUCATIONAny successful candidate selected by the hiring department will be required to submit proof of education (i.e., copy of the diploma or college/university transcripts). An applicant with a college degree obtained outside the United States must have education records evaluated by a credential evaluation service at the candidate's expense. Candidates may utilize any third-party agency for the evaluation. If you search 'education equivalency verification' or similar online, you will obtain results for agencies that provide this evaluation service. A conditional job offer cannot be made until the education has been evaluated and submitted to the Department of Human Resources.
ADDITIONAL INFORMATION

For more information regarding this employment opportunity, contact Michele-Bridget Ragsdale, Recreation Service Manager at 408-730-7338 or email: For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email:
For assistance on how to fill out your job application, watch the following video:

• - YouTube (5:13)

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application.
Summary of Sunnyvale's Employees Association

(California Family Rights Act) Rights and Obligations
01

Instructions for completing the supplemental questionnaire:
This supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The supplemental information that you provide will be evaluated along with your completed application. Please limit your response to one page per question. In answering the question(s), be as specific as you can. Some questions may include multiple parts (i.e., (a), (b), (c), (d), etc.). Please make sure to address each part of each question in the supplemental questionnaire below.
Please be advised that you will be 'timed out' of this page after 30 minutes. Therefore, it is best to copy the supplemental questions that require text answers from this page into a document that you can save on your computer, produce your responses in that document, and then copy and paste the responses into the space provided below. Additionally, please save your work continuously.
The completed application and responses to supplemental questions constitute an examination. Note: qualifying experience must be reflected on the education, work experience, Certificates/Licenses section of the job application form. Please note the information provided in the supplemental question will not be accepted in lieu of completing the work experience section of the application.
Resumes may be attached, but they will not be accepted in lieu of completing the work experience section of the application or the supplemental questions. The information you provide will be used to further identify those applicants who are best qualified to continue in the selection process for this position.
Your responses to the questions that require you to detail your background and experience should include the following information:*

• The number of years of experience you have had performing the duties that you are describing;
• The name(s) and type(s) of organization(s) where you obtained such experience; and,
• Your role and specific responsibilities within the organization(s).

*Responses to the supplemental questions that indicate "see resume" are considered incomplete.By checking the 'Yes' response below, I indicate that I have read these instructions for completing the supplemental questionnaire and in accordance with these instructions, I understand that written responses to the supplemental question(s) listed below are required, in order to evaluate my qualifications for this position and for my application to be considered complete.
Additionally, I certify that I have completed the following supplemental questionnaire on my own; the answers accurately reflect my training, education and experience; and, I understand that my responses are subject to verification.

• Yes
• No

02

Do you have a Bachelor's degree from an accredited college or university in recreation/leisure, arts administration, hospitality management, human services, public administration, business administration or a related field?

• Yes
• No

03

Do you have at least three years of experience in recreation programs or other community-based services with an emphasis in marketing and communication strategies?

• Yes
• No

04

If you answered yes to Question 3, describe your experience in the space below. In your answer, include any marketing experience that involves supporting recreation or community-based programs and/or the creation of a guide, brochure, flyer or newsletter. Please include:--Number of years of experience--Name of the organization(s)--Your role and responsibilities--Notable accomplishmentsIf you answered no, please enter N/A below.
05

(Written Response: 300-600 words) This response will be evaluated on technical detail and quality of writing.Describe a marketing campaign you created or contributed to that promoted an event, community-based service or recreation program. Please include:--Your specific role--Target audience(s)--Core message(s)--Marketing channels used (e.g. social media, print, email)--Timeline and budget--Objectives of the campaign--Outcome/resultsIf you do not have this experience, please enter N/A below.
06

(Written Response: 300-600 words) This response will be evaluated on technical detail and quality of writing.Please describe your relevant background and responsibilities in all of the following areas you have experience:--Guide or brochure production--Newsletter production--Social media content planning/management--Special event marketing--Supervising creative staff (e.g. designers, editors)Please provide specific examples and include agency name(s) and job title(s), if applicable. If you do not have this experience, please enter N/A below.
07

Experience in one or more of the following specialty areas (Customer and Business Services, Recreation Software, Marketing/Outreach is desired. Please list your experience, in detail below. Include where you gained your experience (type of organization, program, business, school etc.). If none, indicate N/A.
Required Question

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